• Resolved taskylon

    (@taskylon)


    Hi. I have serious problem with my blog http://www.taskylonea.com
    Since yesterday my blog is down. When I write the address, a blank page appears and says the message error 500.
    Please tell my what to do assuming that I can’t even log in to dashboard.
    Thank you.

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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Please tell my what to do assuming that I can’t even log in to dashboard.

    Try these steps to rename the plugins directory in case it’s a plugin conflict.

    1. Using FTP or whatever filemanagement tools your host has provided you with navigate to the wp-content directory.
    2. Once there locate and rename the plugins directory to plugins-old. Just rename that one directory and nothing else.
    3. Try and re-login to your WordPress dashboard.

    If it’s a plugin conflict then that may let you back into your WordPress dashboard. If that does not work (please don’t delete anything) then there may be other steps you can try.

    Thread Starter taskylon

    (@taskylon)

    THANK YOU so much! You solved my problem! It was a plugin’s fault. Thanks to you, my blog is O.K.

    Thread Starter taskylon

    (@taskylon)

    If you want to check out my blog is http://www.taskylonea.com

Viewing 3 replies - 1 through 3 (of 3 total)
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