Can't log in to dashboard

  • Resolved monamipierrot

    (@monamipierrot)


    10 years, 8 months ago

    Hello,
    since today I can’t login to dashboard of my self-hosted site http://www.musictogetherbarcelona.es because I have not enough “permission”.
    I will give all suspicious details of what could have generated the problem
    1. I recently added a footer widget with jetpack which cleared the login and other stuff from the footer page
    2. I recently gave some permission to users in a new extension of jetpack, can’t remmeber which one maybe “comments”?

    I’m desperate and I don’t know what to do.
    Please help me!

Viewing 2 replies - 1 through 2 (of 2 total)
  • esmi

    (@esmi)

    10 years, 8 months ago

    Try:
    – switching to the default theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    – resetting the plugins folder by FTP or phpMyAdmin.

    Thread Starter monamipierrot

    (@monamipierrot)

    10 years, 8 months ago

    thanks esmi,
    I resolved my self: it looked like it was just a matter of logging in DIRECTLY to the dashboard.
    still puzzled because I tried to login from wordpress.com account link and it didn’t work properly. Maybe logging in to wordpress.com cancel your log in wordpress.org, thus the lack of permission.
    In fact I didn’t remember they were 2 different things and when I tried to manualy login in wordpress.com it should have had me kicked out of wordpress.org
    Weird anyway, I bet this is some jackpack unintended effect.

Viewing 2 replies - 1 through 2 (of 2 total)
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