Upgraded (Paid) to PRO but nothing changed !!

  • Resolved Jason Griffiths

    (@jason-griffiths)


    10 years, 8 months ago

    I have paid for THIS to be upgraded to Pro version, but still says i’m running FREE and asking to upgrade 🙁 can i be advised on how to now get it to switch ?

    DO NOT CLOSE THIS UNTIL SORTED.

    THIS IS THE PLUGIN AUTHOR SUPPORT PAGE and i am asking for support…..

    so do not tell me to go elsewhere like previous……

    Jan Dembowski
    Volunteer Mod. & Brute Squad
    Posted 15 minutes ago #

    I have paid for Pro version too, but still says i’m running FREE and asking to upgrade 🙁

    That’s something you’ll need to take up with the plugin author on his own site. These forums are not for discussing or support the “Pro” version.

    @rs Publishing? The link for the “Pro” version goes to a paypal link. That is very uncool and you need to update that with a useful link.

    Supporting your “Pro” customers here is not permitted.

    http://codex.wordpress.org/Forum_Welcome#Commercial_Products

    In the meanwhile from the plugin FAQ:

    Feedback, Questions, Help, Bug Reporting, and Suggestions
    Just post a mail to: support@securiilock.com / Email Subject : WP Content Copy Protection

    http://wordpress.org/plugins/wp-content-copy-protection/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Jason Griffiths

    (@jason-griffiths)

    10 years, 8 months ago

    Just been on their official website http://www.securiilock.com/

    The contact us page is useless, unable to type anything !!!!

    Email is bouncing….

    Me thinks i have been RIPPED OFF, will be demanding a FULL refund.

    nolongerused

    (@rspublishing)

    10 years, 8 months ago

    Hi Jason Griffiths

    I am not entirely sure what is going on here. However, if you have purchased the upgraded version and downloaded the upgraded version .. did you remove the old version and installed the upgraded version or what seems to be the problem? Kindly email us at support@securiilock.com

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    10 years, 8 months ago

    Guys?

    This entire topic is 100% related to the commercial product. As it was clearly explained in the previously closed topic: commercial products are not supported here.

    http://codex.wordpress.org/Forum_Welcome#Commercial_Products

    I’ve deleted the posts as they do not belong on this forum.

    @rs Publishing, please get your support model all sorted out and do not support your customers here any longer.

    Any further commercial support requests will be closed or deleted on sight. If you choose to support the version here then that is of course alright and encouraged.

    But using these forums as your commercial support if not allowed.

Viewing 3 replies - 1 through 3 (of 3 total)
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