• Resolved codynew

    (@codynew)


    Hi

    I have a clean install with NextGEN 2.0.0 and NextGEN Gallery Voting 2.6.

    When I activate just NextGEN, I can upload and create galleries fine, however when I activate Gallery Voting, it seems to try and upload the files (as it gets to 100%) but it then comes up with an HTTP ERROR and a small triangle icon come up.

    I’ve updated my php.ini files to increase the upload and image sizes but still no joy.

    Can anyone help please?

    http://wordpress.org/plugins/nextgen-gallery-voting/

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author shauno

    (@shauno)

    Hi codynew

    I haven’t ever had anyone bring this up before, and it doesn’t happen on any of my test installs.
    When a new image is added, the voting plugin does hook into that process to save the default voting settings to it, but that shouldn’t be a memory intensive task.

    Do you have any other plugins installed?

    Thread Starter codynew

    (@codynew)

    Hi @shauno

    Only those two plugins I’ve mentioned. I’m using WordPress 3.6

    Plugin Author shauno

    (@shauno)

    Is there any chance you can email me access details to shaunalberts AT gmail DOT com? The only the way I can hope of understanding what’s happening is to see it and debug “live”.

    Thread Starter codynew

    (@codynew)

    Hi Shaun, Im going to email you an login now 🙂

    Instead of making any actual changes, could you help us isolate what is going wrong and advise us on what changes we should make (so that we’re aware of what needs or needed to be done)

    Thanks

    I have the same issue

    Plugin Author shauno

    (@shauno)

    Hi Summer

    Can you explain how to replicate this? From after you login to WP, what buttons do you click, and what fields do you capture etc.
    I just need to be able to know exactly how to reproduce it so I can see if there is a problem.

    Plugin Author shauno

    (@shauno)

    This is resolved. I have released version 2.6.1 that adds compatibility with NGG v2 for this issue.

    A very big thank you to @codynew for providing me a the info I needed to find and debug this in a “live” environment.

    Hi – I realise you have solved this issue, but I have the same problem. HTTP error on upload with all but the smallest files. I’m using a Mac with Snow Leopard, and WordPress 3.6. I have added an HTaccess file as has been suggested in previous posts, but with no success. I have disabled all plugins. This seems a very common problem that has been reccurring for years, so surely it’s time for a once and for all fix? Can anyone help, PLEASE. Thank you

    Plugin Author shauno

    (@shauno)

    Hi Jokadesign

    It sounds like you are reaching your file upload size limit just uploading images. This thread and resolution was about a problem with NGG Voting that was creating a problem.

    Shauno – thanks a million for getting back to me on this. Yes, I know it was too general a question for this post, I was getting a bit desperate, sorry! Fact it I don’t know whether I have exceeded the size limit, but if the image is only 335k, that seems unlikely. Is there a way to increase the limit? I’m a WordPress newbie, so thanks in advance for any pointers you can give me.

    Plugin Author shauno

    (@shauno)

    This is a general PHP thing, not so much a WP thing. The maximum file size you can upload is controlled by 2 settings in your PHP config. How you change these settings and even if you allowed to is controlled by your host though.

    The settings are post_max_size and upload_max_filesize. If those values are set larger than the files you are trying to upload, and you are still getting an error, then you need to chat to the NGG devs.

    Thanks again. I cannot think this is the problem then. If it was, the other sites on my VPS would be behaving the same way, as they’re all set up the same. And they are not. Thanks.

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Getting an HTTP ERROR when uploading images’ is closed to new replies.