Support » Fixing WordPress » Website died overnight

  • Resolved reginator

    (@reginator)


    Hi all,

    This morning I found out my website died overnight for no apparent reason: http://reginator.net.

    When I try to log into http://reginator.net/wp-login.php to see what happened I get the following error: You appear to have already installed WordPress. To reinstall please clear your old database tables first.

    I haven’t made any changes or updates recently but the website is down and I can’t log into WordPress admin. I’m using Thesis as the theme.

    Any help is much appreciated!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator t-p

    (@t-p)

    This morning I found out my website died overnight for no apparent reason

    Have you discussed with your hosting provider?

    I just tried to ping your website, and it wouldn’t return any information. It appears to be offline. You should get in touch with your hosting provider.

    — Just checked again, and the website appears to be fine.

    @reginator,
    Your site as well as your login link seem to work quite OK. Possibly you might have resolved the issue. Right?

    Thread Starter reginator

    (@reginator)

    Hi all,

    Thanks for the quick replies. I had an extensive live chat with EarthLink. I did nothing to correct the issue so I’m guessing they did something behind the scenes.

    This morning it was totally dead for hours and I couldn’t access anything. Now its working…go figure.

    I wish I knew more about what caused the but I don’t even know where to start. Thanks for everyone’s help!

    Reggie

    Moderator t-p

    (@t-p)

    probably there was some problem(s) with your server. And your hosting provider corrected it and, as aresult, your site is up running again. 🙂

    Thread Starter reginator

    (@reginator)

    That’s probably exactly what happened. The tech from EarthLink was pretty confident the problem was with wordpress and not them. But I didn’t touch any wordpress files so I’m pretty sure it was EarthLink. 😉

Viewing 6 replies - 1 through 6 (of 6 total)
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