• This is a first.

    It’s rare I feel inclined to rate a plugin or theme. They have to be really excellent for me to stop and take the time.

    I did just that with Better WordPress Security and gave it a 5! I even donated to the plugin developer, which is even more rare for me!

    However, with the recent changes (IThemes acquisition of BWPS) I believe this plugin has taken a turn for the worse.

    I am therefore downgrading my 5 star rating to 1.

    Here is why.

    Currently I have about 10 sites using Better WP Security. As I update each one to IThemes, I am confronted with issue after issue. This frustration is causing hours of troubleshooting and ultimately wasted time.

    As surprising as it is, IThemes as decided to charge money for support, leaving the Support forums high and dry. Several users are creating posts expressing issues with the update and not getting a peep out of IThemes. Not even a, “Sorry for the issue. We are working hard to fix it.”

    Conspiracy Theory Alert:
    Is IThemes releasing a plugin with bugs, so people have to buy their support? This whole transition and chain of events just seems slimy and nothing but a sales pitch.

    Dear IThemes,

    Chris Wiegman built the best security plugin by offering an excellent product and helping people use it. Since your 1 star ratings are on the rise, I suggest you implement the same ideology that made Chris successful.

    @chris Wiegman
    Thank you for a great plugin! I know you are still working on BWPS (It’ll always be BWPS to me) but are under the IThemes umbrella and working under their terms. Absolutely none of this is directed at you, so please accept my thankfulness to you and your work.

    Back to repairing my broken site… I’ll be upgrading to 3.6.6 from 4.0.12.

    This review (don’t know the date) was originally marked 5 stars and downgraded to 1 on 4-3-14

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