@moderators, i am posting here as the developers site is not allowing me to register in his/her forums as it is awaiting moderation from them, till then i posted here for at least if someone else encountered it may help…
Hi
We’ve had this issue intermittently with some hosts. Please contact me on nick@wp-livechat.com so we can get this sorted.
Sorry for the massive delay, I have been ill.
Hi @wp-livechat,
i’ve emailed you from the company email (the same domain that the pro was purchased for) we look forward to your collaborational support on solving the issue.
An update will be released next week that targets this bug.
I’m writing this for most people as they, like me , will assume that the upgrade to the paid Pro version will work just fine. STOP! It doesn’t!
WP Live Chat Pro does not work on my site at all. All the user sees is an endless message “Connecting. Please be patient”…but guess what…the plugin tries your patience and NEVER connects!.
Also what about some documentation please?…and…image profile pics won’t stick if they’re uploaded and saved. Is there a necessary format or image size?
…and…How does the email configuration for offline messaging work…(oh, that doesn’t work either!)
Fix it or withdraw it.
