• Resolved Cy-V

    (@cy-v)


    After installing the plugin I got an error message when trying to connect with wordpress.

    “Your Jetpack has a glitch. Something went wrong that’s never supposed to happen. Guess you’re just lucky: jetpack_id
    Probeer nog eens te verbinden. Error Details: Jetpack ID is empty. “

    Self-hosted

    http://wordpress.org/extend/plugins/jetpack/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    In the past few months we have received more and more reports from Jetpack users using mostly European hosting providers, and receiving that “Empty Jetpack ID” error. It took us a while to reproduce the issue, as it was specific to a few hosts using the GnuTLS library with cURL.

    But we think we may have found a solution to this problem, and we’ve committed a fix that should solve everything in the upcoming Jetpack release.

    If you’d like to test the fix on a few of your sites, you could install the Beta version of the plugin, available for download here:
    http://downloads.wordpress.org/plugin/jetpack.2.3.2b1.zip

    Let me know if it helps.

    Hi Jeremy,

    I ran into the same jetpack_id error. Location: Netherlands.
    I tried the beta but no luck: I get exactly the same error.

    Hi Jeremy,

    I tried again after an hour and this time it worked. No more error, connecting to wp.com went fine. I don’t know if you changed anything, here I did install another plugin in the meantime. That couldn’t have made the difference, could it?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    I didn’t make any changes to your site, but I’m glad to hear the Beta worked! 🙂 All our tests seem to be ok so far, so we’ll probably release the next version of Jetpack very soon.

Viewing 4 replies - 1 through 4 (of 4 total)
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