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1. jody3401
   Member
   Posted 1 year ago #

   My host, iPowerweb, has just upgraded their services and now I get the dreaded "can't contact the database server" error message. Until their "upgrade" my blogs were running beautifully. Their support staff has been, shall we say, less than helpful.

   Their "upgrade" has caused a number of other issues, but this one is currently the most pressing. Is anyone else having this problem? Have you been able to resolve it?

   I should probably point out that I know nothing about servers, SQL or programming, and run applications by rote. I am admittedly "technologically challenged."

   Any help would be appreciated.

2. mikejandreau
   Member
   Posted 1 year ago #

   What's your domain name? I actually work in Corporate for them, and might be able to help.

3. jody3401
   Member
   Posted 1 year ago #

   Hi Mike. I have a work-ticket open with them, but so far haven't gotten any results. I have three blogs using these URL's

   www.wordsandmusicwi.com/christianity4humans
   www.wordsandmusicwi.com/weightloss4humans
   www.wordsandmusicwi.com/watj

   Any help would be appreciated.

4. moshu
   Member
   Posted 1 year ago #

   Only the first doesn't work; the others are there... with the usual funky characters when a mysql upgrade happens :(

5. mikejandreau
   Member
   Posted 1 year ago #

   Sorry, I forgot to come back and post.
   It looks like the DNS entry for your MySQL hostname got duplicated in our database during the move to the new datacenter.

   I took care of it, and all three blogs seem to be okay now.

   I'll respond to your support ticket too, so you can e-mail me back directly, in case there's still issues.

6. jody3401
   Member
   Posted 1 year ago #

   Please forgive me for taking so long to post my thanks, particularly to Mike. All help was GREATLY appreciated, and it's wonderful to have my blogs back up and running.

   Thanks Again!

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