Woo Tickets events are marked as member only content, but inaccessible to member

  • Resolved joshdance

    (@joshdance)


    10 years, 10 months ago

    We create event tickets using the Woo Tickets plugin. Any event tickets automatically get added to our Woo Commerce store. However when you click on the automatically created woo commerce category of tickets, it displays the PMP block “Members only content, login or sign up to access.”

    This is bad because even our logged in members can get past it.

    We only have one post category marked as member only. We called it “Members”. We gave each of our member levels access to this post category. We are not marking the ticket category as member only. In fact we can’t even if we wanted to as the categories are different arrays. (We believe)

    Is there a conflict between Woo Tickets and PMP?

    http://wordpress.org/extend/plugins/paid-memberships-pro/

Viewing 5 replies - 1 through 5 (of 5 total)
  • PMPro-Lisa

    (@pmpro-lisa)

    10 years, 10 months ago

    Hi Josh,

    I am not aware of any specific conflict.

    There are several ways to protect members only content in PMPro, by category, in the individual post or page, and with shortcodes.

    Can you check the individual tickets to see if they are protected? Is the tickbox on the ticket content checked?

    If you are duplicating an original ticket that had this checked, this may be the source of your issue.

    Plugin Author Jason Coleman

    (@strangerstudios)

    10 years, 10 months ago

    Josh, I haven’t setup PMPro with Woo Tickets specifically yet, but it shouldn’t be conflicting with that plugin.

    If you sign up for our support and email me with information to login/FTP to your site, I can get this figured out for you.

    http://www.paidmembershipspro.com/pricing/

    Thread Starter joshdance

    (@joshdance)

    10 years, 10 months ago

    We figured it out. I was not really a PMPro issue and not really a Woo Tickets issue. Let me explain.

    In Woo Tickets, the catalog visibility is set to “hidden” by default. Somehow, however the hidden gets set, it conflicts with PMPro and the ticket category shows up, but the tickets themselves are hidden. PMPro interprets this as members only content and throws up the login block. When a member logs in, the tickets are still not visible because the are hidden by default.

    Not quite sure how PMPro and Woo Tickets is interacting, but to fix it you can set the catalog visibly to anything that is not “hidden”. We chose “catalog and search”. This allows the tickets to be seen and PMPro does not try to hide them. Works great.

    If you really do want the tickets hidden from the store, and you use PMPro, that would be an issue.

    TLDR – If you want the tickets visible, set the catalog visibility to something besides “hidden”. Problem solved. If you do want the tickets hidden, you are stuck. 🙂

    PMPro-Lisa

    (@pmpro-lisa)

    10 years, 10 months ago

    Hi Josh,

    Thanks for posting the solution to this in case we should run across in the future.

    meenashah

    (@meenashah)

    9 years, 10 months ago

    Hello

    I have installed The event calendar 3.6 version, The event calendar Pro 3.6 version, Woocommerce 2.1.9 version and wootickets 1.0.1 version.
    I have added an event through Event calendar plugin, added ticket in event Calendar evrything seems working fine in backend but when i try to see an event in frontend, “ticket is not visible in front end”. I have searched in almost all threads but I didnt find any solution regarding my problem. I have disabled all other plugin and tested it in default template but still its not working. I dont know where am I getting wrong?? Please help me with it 🙁

Viewing 5 replies - 1 through 5 (of 5 total)
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