Hi arcynet,
As mentioned in our sticky thread (http://wordpress.org/support/topic/welcome-the-events-calendar-users-read-this-first), we unfortunately are unable to help with with customization, styling or integration issues not caused by bugs with The Events Calendar. You have a few options:
1. Check out our extensive support resources and try to figure it out on your own: https://tri.be/support/ & http://tri.be/support/forums
2. Hire a developer to assist you. We’ve got a list of freelancers who know our code and who we can vouch for. Email us (pro at tri.be) and we’ll pass that list your way.
3. Purchase a Pro license to get more support: http://tri.be/shop/wordpress-events-calendar-pro/. As mentioned in the sticky thread, we can provide both a deeper and more frequent level of support for PRO users.
I hope that helps and good luck!
Cheers,
– Jonah
Hey arcynet,
I just wanted to chime in here with a bit more explanation. The issue you’re seeing is likely due to the fact that The Events Calendar used AJAX, which is in the wp-admin folder. Nearly any plugin with AJAX functionality would have the same issue with the .htaccess file.
It may work for you to unprotect that specific file, although I wouldn’t be able to help out with that. The file in question is: wp-admin/admin-ajax.php
We can’t provide much more in terms of support for this kind of set-up customization, but hopefully this will help you out. Good luck with the project!
Cheers,
Leah
Hi leahkoerper,
I tried to deprotect this file in my htaccess file as follows:
AuthUserFile “path to my password file”
AuthType Basic
AuthName “secure space”
Require valid-user
<Files admin-ajax.php>
Allow from All
Satisfy any
</Files>
but the problem persists.
I do not think it is linked to the admin-ajax.php file..
Do you have any other leads?
Regards
Hi arcynet,
I’m sorry that didn’t work out. Unfortunately, as Jonah outlined above, this sort of in-depth customization is beyond our scope of support, particularly in the .org forum. I’m sorry we can’t be of further help.
Best of luck,
Leah
Hi leahkoerper,
thank you for your quick response because I know that you answer in this forum once a week. Thank you again you worry about this bug.
Ok, but you can help me solve this problem once I have bought Purchase a Pro license?
because I am determined to solve this problem.
Besides me other people will encounter this problem the day they will decide protect their wp-admin directory so you also have interest to solve this bug. This is not really a custom ’cause this is for all wordpress users who use also events-calendar and who want protect their backoffice.
I’ll do my best to buy the license as soon as possible to solve this problem quickly and move on to other things.
but I must be assured that the problem will be solved with a pro license.
thank you for your precious help leahkoerper
Regards
Hi arcynet,
Purchasing the PRO license will NOT guarantee a fix for this issue. We do our best to help PRO users with issues and minor customizing. However, this is such a specific issue that we cannot do anything more to help you out. I recommend that you research this on other, open WordPress forums and see if you can find some answers that way.
Good luck!
~Leah
arcynet,
I was actually having this EXACT issue with a secured wp-admin directory. Turns out someone else was also having the same issue so they posted on the pro forums. Check it out here:
http://tri.be/support/forums/topic/calendar-prompts-for-authentication/#post-46107
You basically have to allow: ‘wpspin_light.gif’ in addition to ‘admin-ajax.php’ Something like this:
<Files admin-ajax.php>
Order allow,deny
Allow from all
Satisfy any
</Files>
<Files wpspin_light.gif>
Order allow,deny
Allow from all
Satisfy any
</Files>
Hope this helps. Solved it for me!
Thanks for passing this over, bpence. Greatly appreciated man.
