Blank plugin settings dashboard after activating

  • Resolved Andrew-Elegant

    (@andrew-elegant)


    10 years, 11 months ago

    Hello, I use your plugin on one of my sites and have been very happy with it, thank you. I am trying to use it on a second site and am getting a blank screen on the Security Center settings page. See the screenshot here: http://emotionschool.com/images/mvis.png

    This site is hosted by a different company than the other site where the plugin is operating correctly, so I don’t know if it’s a server configuration issue. I tried deactivating all my other plugins, removing .htaccess files, and removed custom directives in my wp-config.php file- none of which had an affect on the problem.

    Can you please suggest how I might fix this issue?

    Thank you!

    http://wordpress.org/extend/plugins/mvis-security-center/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author secconsult

    (@mvis)

    10 years, 11 months ago

    Hello Andrew,

    I am glad to hear that you like the plugin 🙂

    Regarding your problem, please take a look at the error logs of your site, there should be an indication of what causes the problem. Let me know if you find something that looks suspicious, then we can narrow down the problem.

    Feel free to send the log file to mvis_wp@sec-consult.com, then I can help you with the analysis.

    Cheers,
    Stefan

    Plugin Author secconsult

    (@mvis)

    10 years, 11 months ago

    Hello Andrew,

    I didn’t hear from you yet, were you able to solve the problem?

    Cheers,
    Stefan

    Plugin Author secconsult

    (@mvis)

    10 years, 11 months ago

    Hello again Andrew,

    I hope you were able to solve the problem.
    I am closing the topic for now.

    Feel free to contact me directly per mail as well if you encounter any problems.

    Cheers,
    Stefan

    Thread Starter Andrew-Elegant

    (@andrew-elegant)

    10 years, 11 months ago

    Thank you for your quick and attentive replies, Stefan. I’ve been too busy to revisit this and investigate your suggestion, but I hope to in the next couple days. I will follow-up when I have more information for you, if I’m not able to resolve the issue myself.

    Cheers,
    Andrew

    Plugin Author secconsult

    (@mvis)

    10 years, 11 months ago

    Sounds good Andrew!

    A quick fix to a similar problem that was encountered by one user before was to change line 4 and 5 in wp-content/plugins/mvis-security-center/inc/mvl_config.php from:

    $password_list = array(‘123’, …) to
    $password_list = array();
    and
    $bruteforce_pw_list = array(‘aaa|hgqxk’, …) to
    $bruteforce_pw_list = ();

    This only occurred once so far and it was not possible to reproduce this issue, but keep it in mind if your log files show “maximum execution time” errors.

    Cheers,
    Stefan

Viewing 5 replies - 1 through 5 (of 5 total)
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