• Hi Guys,

    I use this plugin on all of my WP sites and think it is absolutely fantastic!
    I have just installed and set it up on a brand new WP site (3.5.1) and have noticed a problem.
    I have it configured to backup all files, with no exclusions whatsoever, zip it and dump it in my Dropbox account.

    The problem is that folders are being missed from the backup.
    It should be circa 40mb in size, but is actually 1.98mb.
    I have opened up the zip in my Dropbox and the only folder being backed up is ‘wp-admin’. No Includes or Content.

    Here is the log:

    [INFO] BackWPup version 3.0.11; WordPress version 3.5.1; A project of Inpsyde GmbH developed by Daniel Hüsken
    [INFO] This program comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to redistribute it under certain conditions.
    [INFO] BackWPup job: [REMOVED]; DBDUMP+FILE
    [INFO] BackWPup cron: 0 3 * * 0; Wed, 15 May 2013 @ 09:39
    [INFO] BackWPup job started manually
    [INFO] PHP ver.: 5.3.24; cgi-fcgi; Linux
    [INFO] Maximum script execution time is 30 seconds
    [INFO] MySQL ver.: 5.0.96-community-log
    [INFO] curl ver.: 7.24.0; OpenSSL/0.9.8b
    [INFO] Temp folder is: /home/[REMOVED]/public_html/wp-content/uploads/backwpup-27d24-temp/
    [INFO] Logfile folder is: /home/[REMOVED]/public_html/wp-content/uploads/backwpup-7588d-logs/
    [INFO] Backup type is: archive
    [INFO] Backup file is: /home/[REMOVED]/public_html/wp-content/uploads/backwpup-27d24-temp/[REMOVED]2013-05-15_09-39-10.zip
    [15-May-2013 09:39:10] 1. Try to dump database …
    [15-May-2013 09:39:10] Connected to database [REMOVED] on localhost
    [15-May-2013 09:39:10] Dump database table "lz_commentmeta"
    [15-May-2013 09:39:10] Dump database table "lz_comments"
    [15-May-2013 09:39:10] Dump database table "lz_hl_twitter_replies"
    [15-May-2013 09:39:10] Dump database table "lz_hl_twitter_tweets"
    [15-May-2013 09:39:11] Dump database table "lz_hl_twitter_users"
    [15-May-2013 09:39:11] Dump database table "lz_links"
    [15-May-2013 09:39:11] Dump database table "lz_lockdowns"
    [15-May-2013 09:39:11] Dump database table "lz_login_fails"
    [15-May-2013 09:39:11] Dump database table "lz_options"
    [15-May-2013 09:39:11] Dump database table "lz_postmeta"
    [15-May-2013 09:39:11] Dump database table "lz_posts"
    [15-May-2013 09:39:11] Dump database table "lz_term_relationships"
    [15-May-2013 09:39:11] Dump database table "lz_term_taxonomy"
    [15-May-2013 09:39:11] Dump database table "lz_terms"
    [15-May-2013 09:39:11] Dump database table "lz_usermeta"
    [15-May-2013 09:39:11] Dump database table "lz_users"
    [15-May-2013 09:39:11] Added database dump "[REMOVED].sql" with 1.31 MB to backup file list
    [15-May-2013 09:39:11] Database dump done!
    [15-May-2013 09:39:11] 1. Trying to make a list of folders to back up …
    [15-May-2013 09:39:12] 344 folders to back up.
    [15-May-2013 09:39:12] 1. Trying to create backup archive …
    [15-May-2013 09:39:12] Compression method is ZipArchive
    [15-May-2013 09:39:55] Backup archive created.
    [15-May-2013 09:39:55] Archive size is 1.98 MB.
    [15-May-2013 09:39:55] 2961 Files with 36.81 MB in Archive.
    [15-May-2013 09:39:55] 1. Try to send backup file to Dropbox …
    [15-May-2013 09:39:56] Authenticated with Dropbox of user [REMOVED]
    [15-May-2013 09:39:56] 1.51 GB available on your Dropbox
    [15-May-2013 09:39:56] Uploading to Dropbox …
    [15-May-2013 09:40:00] Backup transferred to [REMOVED]
    [15-May-2013 09:40:01] Job done in 51 seconds.

    These are the two lines that bug me:

    [15-May-2013 09:39:55] Archive size is 1.98 MB.
    [15-May-2013 09:39:55] 2961 Files with 36.81 MB in Archive.

    Can anyone shed any light on this for me please?

    Many thanks,

    Tbone17

    http://wordpress.org/extend/plugins/backwpup/

Viewing 1 replies (of 1 total)
  • Caspar

    (@friendlyghost)

    Hi Tbone17,

    thanks for your feedback, we appreciate it! 🙂

    Your log file doesn’t show any warning whatsoever, so we’ll have to dig a bit deeper here.
    First of all, I’d ask you to double-check if all files and folders included in the backup job are readable for BackWPup. Permissions of 0755 for folders and 0644 for files would be sufficient. BackWPup usually warns in the log file when it cannot read fiels or folders, but just in case let’s make sure permissions are set correctly.

    Once you verified permissions, please re-configure your backup job and set Archive Format to Tar GZip just for the sake of testing. Does that produce the same result?

Viewing 1 replies (of 1 total)
  • The topic ‘Incomplete Backup – Missing Folders’ is closed to new replies.