I have a client who is having the same problem only on her site, when you submit a comment you get a 404 page and the comment is not actually submitted.
Could you both check and make sure that your sites don’t use any of the plugins mentioned on this page:
http://jetpack.me/support/known-issues
If that doesn’t help, could you try to disable any other Anti-spam / security / comment plugins, and let me know if one of them conflicts with Jetpack?
If you did not install such plugins, could you post your site URL here so I can have a look?
Hello, I installed Askimet a week or so ago and since then people haven’t been able to post comments. I logged out of my blog and tried to post a comment myself, but the comment form just isn’t showing up.
Any ideas?
@wordstogoodeffect Could you please post in the Akismet forums, or contact the Akismet team if you think that comments are marked as Spam by mistake?
Thanks. I don’t think Askimet’s the problem, it’s just that the comment posting problem arose at the same time as I re-activated Askimet.
When I (or my users) click on “comments”, they’re just returned to the post, ie the comment form simply doesn’t show up. It’s not a question of comments being marked as spam.
@wordstogoodeffect Could you post your site URL here, so I can have a look?
If you want it to remain private, you can also contact us via this contact form:
http://jetpack.me/contact-support/
(@iamsombra)
10 years, 11 months ago
Hello everybody,
since a couple of days ago I’m having problems with the comments on my blog. The comment form is correctly shown but when I try to add a comment the subbmitting process redirect to my home page, so instead of the comment form my home page is displayed.
I’ve tried to use a simple theme as recommended in the Jetpack Support but the problem remains the same. With Jetpack desactivated the comments work again.
In the last week I haven’t done any update or installation of new plugins.
Any idea what can be wrong?
Thanks in advance for your help
Sombra
http://wordpress.org/extend/plugins/jetpack/