• wingbysea

    (@wingbysea)


    I am helping a friend with her website, her site is http://www.spincushions.com, and since she updated wordpress and jetpack on Saturday I am unable to get widgets to stay there. We had both text and jetpack image widgets in there. I went to add a new jetpack image widget, and all jetpack image widgets vanished. I tried adding a text widget and of course all text widgets disappeared. They initially look like they will stay, but by the time you add a third or fourth widget, or go back and forth between the Widget Page and the website a couple of times they are gone.

    I have tried some things to fix WP, changing themes, disabling & uninstalling plugins, re-installing WP, manually re-installing wp-includes and wp-admin. Most recently disabling jetpack, akismet and backupwordpress plugins (the only plugins) and switching to twenty eleven.

    I have tried switching off the ‘safe mode’ for php.

    I have asked the hosting company in various ways if it could be anything at their end.

    Now I’m at a loss. Would love some advice please!

Viewing 9 replies - 1 through 9 (of 9 total)
  • esmi

    (@esmi)

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    Thread Starter wingbysea

    (@wingbysea)

    Hi, Thank you for replying!

    1. yes, have deactivated all plugins to no avail.

    2. yes, have switched to both twenty eleven and twenty twleve, to no avail. Also switched while plugins deactivated.

    3. yes, tried this, no change.

    4. no – only deleted and replaced wp-admin and wp-admin. will do so.

    I’ll respond once I’ve tried the last one.

    Thread Starter wingbysea

    (@wingbysea)

    Now here’s a funny thing – I started comparing old and new files, there seem to be quite a few files on the server that aren’t in the wordpress download, like wp-apps for example.

    So I moved that file into a folder called junk. This did not fix it, BUT…

    I started playing with widgets again, and discovered that it is actually one piece of code in a widget that breaks all text widgets. I had been simply copy and pasting in the content back into widgets and hadn’t noticed earlier that it it is when this particular widget was added that everything broke.

    What on earth could be wrong with this code?

    <div class="fadeicons">
    <a href=" http://spincushions.com/contact/‎"><img src="http://www.spincushions.com/wordpress/wp-content/themes/twentytwelve-child/images/contactme.png" width="212" height="50"></a></div>
    esmi

    (@esmi)

    Nothing that I can see. I assume you’re using a text widget, yes?

    Thread Starter wingbysea

    (@wingbysea)

    yes! I have similar code in other text widgets, no problem!

    i tried changing the href link, it fails, i tried removing the div, it fails…

    installing itself alone, fails. installing other widgets, by themselves fine.

    wow. total brain fuzz.

    Thread Starter wingbysea

    (@wingbysea)

    i renamed the image file and re-uploaded it. fails…

    esmi

    (@esmi)

    What happens if you just add some lorem ipseum text to this text widget? No link, image or div – just text.

    Thread Starter wingbysea

    (@wingbysea)

    well that’s how i figured out it was that particular bit of code, i started just adding widgets that said testing, got four to stick.

    so then i tried pasting back in my bits of code, every time all good until that bit!
    if i put that bit in first, failed, second failed etc. but not at all, then all other widgets fine.

    so this time i pasted in the code, but changed the url to pinterest’s url. it worked. changed it back to the contact page, it now works. this is the final code that works

    <div class="fadeicons"><a href="http://spincushions.com/contact/"><img src="http://www.spincushions.com/wordpress/wp-content/themes/twentytwelve-child/images/contact-me.png" width="212" height="50"></a></div>

    Thread Starter wingbysea

    (@wingbysea)

    that’s weird why does it display differently here? maybe the difference is instead of copying and pasting that particular bit in i basically wrote it in. maybe there was a ghost hiding in the gap?! sorry, just relieved it appears to be holding together now. this has taken days…

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Widgets won't stay since upgrade to 3.5.1’ is closed to new replies.