Gift It! Button not linking to ANYTHING

wphoto1
(@wphoto1)

11 years ago

ORIGINAL INQUIRY MARCH 18th
ALL POSTS STILL AWAITING MODERATION!!!

POSTED March 22, 2013 at 6:25 pm

I sent you a message thru this contact page 3 days ago an haven’t heard back from you.
http://www.OurCelebratedMoments.com gift regisrty – when you click any of the Gift It! buttons nothing happens – there doesn’t appear to be any link for it to follow and nothing is added to the cart.
Everything has been set up on the PayPal end as per your instructions.
I have deactivated ALL other plugins with no affect. I changed the Theme from Suffusion to Twenty Twelve with no affect.
Site INFO:
WordPress 3.5.1
Plugins:
Akismet 2.5.7
Gift Regiistry 1.7.3
WP-DBManager 2.6.3
Themes:
Suffusion 4.4.6
Twenty Twelve
PLEASE HELP – This needs to be functioning by Tues. Mar 26th.

POSTED TODAY
Your comment is awaiting moderation.
March 25, 2013 at 4:03 pm
I just installed this on my Product Review site running WordPress 3.4.1 to test.
The Gift it! button STILL DOESN’T link to anything OR add anything to the cart.
I noticed it installed these four pages that it DIDN’T install on the WordPress 3.5.1 site:
Products Page
– Checkout
– Transaction Results
– Your Account

Please contact me ASAP.

http://wordpress.org/extend/plugins/gift-registry/

Viewing 2 replies - 1 through 2 (of 2 total)

Thread Starter wphoto1
(@wphoto1)

11 years ago

I just finished running SCRIPT_DEBUG in both IE 10 and Chrome 25.0.1364.172 m. It DID NOT fix the errors. Safari also has the same errors.

Cookies are enabled.

IE 10
SCRIPT438: Object doesn’t support property or method ‘cookie’
cart.js, line 33 character 13
SEC7115: :visited and :link styles can only differ by color. Some styles were not applied to :visited.
gift-registry-wish-list
HTML1509: Unmatched end tag.
gift-registry-wish-list, line 510 character 25

Chrome
GET http://ourcelebratedmoments.com/wp-content/plugins/gift-registry/js/jquery.cookie.js?ver=3.5.1 406 (Not Acceptable) ourcelebratedmoments.com:29
1. Uncaught TypeError: Object function (e,t){return new v.fn.init(e,t,n)} has no method ‘cookie’ cart.js:33
1. GR.Cart.Cart.initcart.js:33
2. Cartcart.js:26
3. (anonymous function)cart.js:76

PLEASE RESPOND !!!!!!!!!!

Plugin Author sliverwareapps
(@sliverwareapps)

11 years ago

Very sorry for the delayed response, please accept our apologies.

I have investigated the issue on your site and I can see that there appears to be a permissions issue that is causing the problem. For some reason your site is not allowing access to the file:

http://ourcelebratedmoments.com/wp-content/plugins/gift-registry/js/jquery.cookie.js?ver=3.5.1

Specifically, when I attempt to access this page directly, I am getting:

Error 406 – Not Acceptable

An error has occurred. Generally a 406 error is caused because a request has been blocked by Mod Security. If you believe that your request has been blocked by mistake please contact the web site owner.

This is a general indication that there is something in your web server’s configuration that is causing the issue. At this point our recommendation is that you reach out to your web hosting provider with this information. Otherwise we would need admin access to not only your wordpress website but also your web hosting server.

To be clear, this does not appear to be an issue with the plugin but rather a problem with the hosting server. IE, it is not something we can fix without direct access (FTP or SSH) access to the hosting server. If you would like to have your hosting company reach out to us for assistance, please do not hesitate to have them send an email to support@sliverwareapps.com. Additionally, this problem would lead directly to the errors you listed above from the script debugger.

Again, I apologize for this inconvenience but if there is anything we can do to provide further information we will be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Gift It! Button not linking to ANYTHING’ is closed to new replies.