Hi,
Have you tried disabling all other plugins to see if this is somehow being caused by a conflict with another plugin? For example, maybe it’s caused by Easy FancyBox. Have a look at step 1 on our support document, here:
http://jetpack.me/troubleshooting/troubleshooting-tips/
If you can narrow it down to one of your plugins, please tell me which one is the culprit. If you can’t find a conflict, let me know as well and we’ll see what else we can do. Thanks!
I try to reproduce the problem
Step
– Disable all plugins (including “Easy FancyBox”) except Jetpack
Result = Photon still not work on “Carousel” if I use “Tiled Galleries”
– Change.. Edit Gallery -> GALLERY SETTINGS -> Link To -> Media File rather than Attachment Page
Result = No matter
View source code on “Tiled Galleries”
– I found that Photon work. Check -> http://i.imgur.com/8WpSoBy.jpg
<a href="http://i1.wp.com/www.nadiacar.com/wp-content/uploads/2013/03/bmw-328d-170313-09.jpg">
View DOM on “Tiled Galleries”
– I found that Photon work. Check -> http://i.imgur.com/9BHihRJ.jpg
I can see image link point to Photon (WordPress CDN)
View DOM on “Carousel”
– I found that Photon does not work. Check -> http://i.imgur.com/Ffdwo04.jpg
Image link from my own wordpress server not Photon
Question
“Tiled Galleries” link correctly to Photon but why “Carousel” use link from local
http://i1.wp.com/www.nadiacar.com/wp-content/uploads/2013/03/bmw-328d-170313-09.jpg
I test “Tiled Galleries” with other plugin “Easy FancyBox”
It work great. I enable “Jetpack” + “Tiled Galleries” + “Easy FancyBox” but disable “Carousel”
Photon work on “Tiled Galleries” and “Easy FancyBox”
Images on “Easy FancyBox” link from Photon server
This is example
http://www.techible.com/6/
Hi!
So this looks like a bug that was just fixed, and should hopefully be included in the next Jetpack release. Have a look at http://plugins.trac.wordpress.org/changeset/685080
You can test this by trying the development version of Jetpack, here:
http://downloads.wordpress.org/plugin/jetpack.zip
Or you can wait until the next release, if you don’t want to test this version on your live site.
Thank you, I’ll wait for the next update
I just go to check my test site today after update Jetpack plugin to latest version v 2.2.2 many days ago.
I thought the problem solved but everything still same … ??
Did you test your plugin after fix bug?
http://www.nadiacar.com/bmw/6/
I am also experiencing this issue at this time… but photon has to be enabled for other features to function. Do you plan a fix release, or is there a code snip I can mod to correct the issue?
Hi SavSiteDesign,
Could you please start your own thread, as per the Forum Welcome?
http://wordpress.org/support/plugin/jetpack#postform
Thank you!
