Support » Plugin: W3 Total Cache » Godaddy says delete .htaccess code?

  • larabbit7

    (@larabbit7)


    Hi,

    I am on shared hosting. The plugin seemed to work well for a few hours I was getting around 1 second load time for my site – but then I was getting all sorts of sever could not connect errors after that…

    I have godaddy.

    In a help document they say this:

    If you still cannot get your site to work, you should submit a bug submission form by clicking the Performance tab, and then clicking Support to submit the form for free support and troubleshooting. Then deactivate W3 Total cache temporarily until your support request is handled.

    If your site is giving a 500 error and you cannot log in, you need to log in via FTP or via the FTP File Manager and edit your .htaccess file. You should remove all code sections that look like this:
    # BEGIN W3TC [section name here]
    [code here]
    # END W3TC [section name here]

    For more information, see What is .htaccess?

    http://support.godaddy.com/help/article/7299/installing-and-configuring-the-w3-total-cache-plugin-on-wordpress

    It looks like W3 did write a lot of stuff to my .htaccess - should I delete it like Godaddy says? Will it come back?

    The site seems to be slowly coming back online now...

    Thanks!
    🙂

    http://wordpress.org/extend/plugins/w3-total-cache/

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