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  • Resolved Essbay

    (@essbay)


    11 years, 1 month ago

    Hi,

    I have set up the installation according to instructions and edited my signup fields. The signup form displays correctly on the page where I have put the shortcode. Problem is it doesn’t find any records when I test the signup form. It also doesn’t work to add anything through the add participants form in the admin area.

    I have checked the database through PHP MyAdmin and no records have been added there either. My changes to the database fields are updated in the MySQL database however…

    If ithelps, my signup form can be seen here: http://www.sollentunanorra.se/?page_id=1115

    Please help!

    Kind regards

    http://wordpress.org/extend/plugins/participants-database/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author xnau webdesign

    (@xnau)

    11 years, 1 month ago

    Check your database and make sure the “id” field of the ‘wp_participants_database” table has “AUTO_INCREMENT”

    I just tried to sign up and it returned an ID of 0, which should never happen.

    Also, find your PHP error log and see what is there after you try a sign up. Post it here or email me at support@xnau.com

    Thread Starter Essbay

    (@essbay)

    11 years, 1 month ago

    I deleted all the fields I had added and kept two that were there from start and then it works to add records. As soon as I add back a new field it no longer adds any records to the db. The new field appears fine in participants_database_fields table though.

    Auto increment was there btw. I can’t acces my php log file I am afraid

    I have another wp site on a different server and wp version 3.3 which works fine when I add a field.

    Plugin Author xnau webdesign

    (@xnau)

    11 years, 1 month ago

    Essbay,

    You can install a plugin that puts your PHP error log into the WP dashboard. I’d like to see what errors you’re getting.

Viewing 3 replies - 1 through 3 (of 3 total)
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