Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
Have you asked support from your theme’s vendors?
Thread Starter
clovec
(@clovec)
I have downloaded the site and the database to a local webserver and everything works fine in safari there, what on the server level can do something like this? It must be something wrong with the server the site is hosted on(gonna have a conversation with them) or can it be something elese that i’m missing?
Thread Starter
clovec
(@clovec)
But how can it work on one server and not the other if its just a css problem?
Did you look at the error? “java.net.UnknownHostException: http://www.alkagreens.se ” I don’t think that’s a CSS error per se.
Thread Starter
clovec
(@clovec)
Yea i looked 🙂 but couldn’t find anything about it really, so you think it’s a server error? But how can other browsers work that the strange part.
No idea – I’ve never seen that error. Do you get the same problem with the default WP theme?
Thread Starter
clovec
(@clovec)
Haven’t tried that because the site is live and everything, but what i have tried is another server like i said in my first post, i haven’t validated it but it works.
Then that does sound like a server issue – in which case, you need to ask your hosts. If it’s a theme-specific issue, you’ll need to ask the theme vendor/developer – as mentioned above, we don’t support commercial themes here.
Changing to the default theme and deactivating your plugins is the standard troubleshooting process to try to narrow down the cause. You could also try reinstalling the theme.
Thread Starter
clovec
(@clovec)
Yea i understand that just wanted 2 ask if you had any ideas 🙂
Thanks for the help so far will investigate this further 🙂
No problem 🙂 . It does seem weird – sorry we didn’t have a quick and easy answer for you…good luck with it.
Thread Starter
clovec
(@clovec)
Hi again, i found the problem but i don’t know how to fix it hope someone can help again 😀
On the site that it doesn’t work on the <style> tag gets breaked like this
<link rel="stylesheet" type="text/css" href="http://www.alkagreens.se
/wp-content/themes/whitelight-commerce/style.css" media="screen" />
on the server it works it looks like this
<link rel="stylesheet" type="text/css" href="http://www.alkagreens.se/wp-content/themes/whitelight-commerce/style.css" media="screen" />
Does anyone know how 2 fix this, im using the same code on both server, thats what it strange
