Crashed the backend of my site

  • mesmonde1111

    (@mesmonde1111)


    11 years, 1 month ago

    It might be a good plugin but I could not get it to work. I installed it and the back end of my site crashed and couldn’t load. I used FTP to delete the files and was able to get the site back.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Kurt Payne

    (@kurtpayne)

    11 years, 1 month ago

    Hi mesmonde1111,

    I’m sorry you had a bad experience with P3 and I’m glad you got your site working again. If you’re interested, I’d like to work with you to figure out why this happened.

    If you try again and get stuck, this entry from the FAQ may help:

    Help! I used P3 and now my site is down!
    First, get your site back up! There are two ways to do this. Try the emergency shutoff switch first. If that doesn’t work, delete the plugin files.

    Emergency Shutoff Switch

    1. Visit yoursite.com/wordpress/index.php?P3_SHUTOFF=1

    Delete the Plugin Files

    1. Delete wp-content/plugins/p3-profiler (the whole folder)
    2. Delete wp-content/mu-plugins/p3-profiler.php (if it exists)

    This can happen if P3 hits the memory limit on your server while it’s running. This happens most often on sites with many active plugins or a complex theme. Consider switching to the Twenty Eleven theme or deactivating a few plugins before re-running P3.

    kimweb

    (@kimweb)

    10 years, 3 months ago

    please..i cannot access my ftp ..help!

    esmi

    (@esmi)

    10 years, 3 months ago

    @kimweb: If you require assistance then, as per the Forum Welcome, please post your own topic. This is a review forum – not a support one.

Viewing 3 replies - 1 through 3 (of 3 total)
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