Support » Installing WordPress » Fatal installation error

  • Resolved dougdoug

    (@dougdoug)


    Hello, I’m trying to install WordPress to my site, at first I got this error:
    The installation can not be completed:

    – You chose to install in the main directory of the domain envirotradeservices.com.au, but there are conflicting filenames, therefore we can not proceed. Following filenames already exist in the main directory of the domain envirotradeservices.com.au (path=”/home/envirotr/public_html/”).You must manually remove these files before proceeding with auto-installation:
    index.php

    So after I deleted the index.php file in my file manager, and then I tried to install it again but then I get another error:

    Fatal error: Call to undefined function is_database_mapping_enabled() in /tmp/cpanel_phpengine.1361842961.44415243sWFA4UbQ on line 1625

    and I really have no idea how to fix this, I’m new to this so I don’t have a strong idea of what I am doing
    I am trying to install it through Fantastico via the control panel from the hosting service.

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