Installing the theme I bought | WordPress.org

shoshishoes
(@shoshishoes)

11 years, 2 months ago

I bought storefront chronology, but every time I attempt to upload it (either from my PC or my husband’s mac), it won’t upload. I am able to browse for it, but cannot upload. I would appreciate someone’s help soon. Otherwise, I’ve paid for a theme I cannot use.

Viewing 4 replies - 1 through 4 (of 4 total)

Andrew Nevins
(@anevins)

WCLDN 2018 Contributor | Volunteer support

11 years, 2 months ago

It would be best to contact your theme’s vendors. We don’t have access to commercial themes, so we don’t know how they do or don’t operate.

Thread Starter shoshishoes
(@shoshishoes)

11 years, 2 months ago

so that would be storefront chronology? i thought my store vendor was WP

Andrew Nevins
(@anevins)

WCLDN 2018 Contributor | Volunteer support

11 years, 2 months ago

Store vendor may be storefront, but I wouldn’t know. It’s who you bought the theme from. WordPress(.org) provide free themes.

WPyogi
(@wpyogi)

11 years, 2 months ago

See: https://codex.wordpress.org/Using_Themes#Adding_New_Themes

As noted above, if your commercial theme does not seem to be installing, you need to contact the vendor. WordPress does’t sell anything and these forums don’t support commercial themes.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Installing the theme I bought’ is closed to new replies.

Tags

upload

In: Themes and Templates
4 replies
3 participants
Last reply from: WPyogi
Last activity: 11 years, 2 months ago
Status: not resolved

Topics

Topics with no replies

Non-support topics

Resolved topics

Unresolved topics

All topics