Sounds like a plugin causing trouble. But you need to run through all of the standard WordPress troubleshooting steps to isolate your problem:
- flush any caching plugins you might be running, as well as server and/or browser caches.
- deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). Sometimes, an apparently inactive plugin can still cause problems.
- If you can’t get into your admin dashboard, try resetting the plugins folder by FTP or PhpMyAdmin (read http://bit.ly/UhpkLl if you need help).
- switch to the Twenty Eleven theme to rule out any theme-specific problems.
- If you can’t log in to change themes, you can remove the theme folders via FTP so the only one is twentyeleven. That will force your site to use it.
- manual upgrade. When all else fails, download a fresh copy of the latest.zip file of 3.5 (top right on this page) to your computer, and use that to copy up. You may need to delete the wp-admin and wp-includes folders on your server. Read the Manual Update directions first: http://bit.ly/RbU5qG
- check the Master List to see if you’re experiencing a known issue: http://wordpress.org/support/topic/troubleshooting-wordpress-35-master-list
i am having the same problem only my website states: website disabled and there is nothing there…when i try to ftp…is you ftp the same protocol as your website?
http://www.gloriadelossantos.com
so, my ftp would be: http://ftp.gloriadelossantos.com
correct? i’m trying to mount the site via ftp so i can fix the problem. please help, thank you, gloria
@gloriag:
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