Update problems – permission errors

  • KhidhaBoy

    (@khidhaboy)


    11 years, 2 months ago

    Just updated this to the lastest version and hit numerous errors that others have posted regarding – “unable to create folders and files”… like others

    I’ve tried to chmod 777 wp-content folder and event chown the owner – got so far and now I get the following error:

    “We need permission to change folder permissions for you automatically. Please enter FTP details below to complete the reset.”

    Even when I enter the correct credentials this doesn’t disappear.

    any advise thanks

    http://wordpress.org/extend/plugins/w3-total-cache/

Viewing 2 replies - 1 through 2 (of 2 total)
  • lenzenmi

    (@lenzenmi)

    11 years, 2 months ago

    Had the same problem. My FTP credentials did nothing, even though they allow me to install plugins and modify settings elsewhere in wordpress. Ended up having to do:

    chmod -R o+w wp-content/w3tc-config

    Then it worked

    P.S. I also had to manually copy the new versions of db.php, object-cache.php, advanced-cache.php.

    Finally I had to create the following directories under wp-content and make them writeable.

    cache/
    cache/config
    cache/tmp

    Plugin Contributor Frederick Townes

    (@fredericktownes)

    11 years, 2 months ago

    If you give me more information about your FTP setup that would help in tracking down any issues with FTP. File, directory permissions, owner of files and the process, what user FTP is creating files as etc. Also FTP server used. Which web host you use would also be beneficial. Please use the bug report form on the support tab of the plugin to report this information and include an url to this forum topic there as well.

Viewing 2 replies - 1 through 2 (of 2 total)
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