Blank page with "error" – no site or backend access

  • kbb

    (@keyspan)


    11 years, 4 months ago

    I just upgraded WordPress to 3.4.2 and the entire site was no longer accessible. I was presented with a blank screen with one word:

    error

    I could not access the control panel. I started up phpMyAdmin and went to the wp_options table, and found active_plugins, and deleted the contents (after first backing up of course). This got my site back up and let me log in.

    I then activated each plugin one by one. When I got to Better WP Security the site gave me the blank page with the word error again. After cleaning out the active_plugins record via phpMyAdmin again, I continued through the process of activating plugins one by one. Every plugin worked without a hitch, except for Better WP Security.

    Just to be sure, I copied the active_plugins record, then activated Better WP Security one last time. Again, I got the error. I replaced the active_plugins record with my copy and the site worked again. So the problem certainly seems to be with Better WP Security.

    Any ideas?

    http://wordpress.org/extend/plugins/better-wp-security/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Bit51 (part of the iThemes family)

    (@bit51)

    11 years, 4 months ago

    the word error is due to a lockout. Perhaps due to too many 404s? You will need to check the logs to tell for certain.

    MikeFam

    (@mikefam)

    11 years, 4 months ago

    I’m having exactly the same problem and noticed that the logs had too many 404s. Where is this coming from and how can I fix it?

    My site is not yet live and I am still developing it.

    MikeFam

    (@mikefam)

    11 years, 4 months ago

    Problem resolved. I deleted the entries in the lockout table in DB and was able to log back in.

    mattmatt88

    (@mattmatt88)

    11 years, 2 months ago

    Hey. I have the same problem.

    When I do changes in the wp-admin / in the code for about 15 minutes, I just get the error screen for about 30 minutes. If I deactive the Plugin Better WP Security, it works again.

    But I can’t find my IP adress in the lockout table. It just automatically works again after 30 minutes, as mentioned before.

    How can I fix that?
    Can I tell the plugin the IP adresses of the admins, so that it doesn’t block them anymore??

    thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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