Best guess – you have a corrupted or missing file. Try re-uploading all files & folders from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.
Hi Esmi, I’ve already tried that – any other suggestions?
Can you check your site’s error logs for clues?
I don’t see anything there to indicate a problem
Okay, having redone the installation yet again, I’m now getting this message:
Warning: require_once(/customers/2/c/5/designforlife.co.uk/httpd.www/dl/wp-load.php): failed to open stream: No such file or directory in /customers/2/c/5/designforlife.co.uk/httpd.www/dl/wp-admin/install.php on line 36 Fatal error: require_once(): Failed opening required ‘/customers/2/c/5/designforlife.co.uk/httpd.www/dl/wp-load.php’ (include_path=’.:/usr/share/php’) in /customers/2/c/5/designforlife.co.uk/httpd.www/dl/wp-admin/install.php on line 36
What does this mean?
Check with your hosts that you’re uploading everything into the right folder on your hosting account.
Thanks for your help Esmi – it’s mostly working now. Just one outstanding problem – I can’t edit pages in HTML, only in the visual editor. Do you have any suggestions?
Actually, it’s worse than that – I can’t edit in either visual or HTML editors! I can’t put in any content and I don’t have any toolbars!
Try adding define('CONCATENATE_SCRIPTS', false );
to the bottom of your wp-config.php file (just before the require_once
line).
That creates a syntax error in the require_once line and I don’t know how to fix it
Try adding it just before the require_once line.
Yes, I did put it immediately before that line but the error comes up every time
I’m sorry but there’s nothing else we can suggest. If you cannot manage this yourself, perhaps you need to consider hiring someone to carry out the work for you?
Please delete the .htaccess file in root. And try a fresh install.
If you have hosting on dreamhost. You can view 1 minute wordpress install
Its generally a good idea to take a backup of the site prior to deletion.