• Resolved nuria.monllau

    (@nuriamonllau)


    Hi there!

    I bought a domain with wordpress. This morning I was able to see the Install Theme option in the Theme Appearance area, so I installed a Theme. Suddenly the theme is no working anymore and it says something like error /wp-config/theme/… in line 119 and after a while it only says “Error establishing a database connection”

    I don’t know what to do, can somebody help me?

    Cheers

Viewing 15 replies - 1 through 15 (of 16 total)
  • Thread Starter nuria.monllau

    (@nuriamonllau)

    Oh sorry, I forgot to say that I cannot see the Install Theme option anymore either.

    Thread Starter nuria.monllau

    (@nuriamonllau)

    It keeps changing; sometimes it says “Error establishing a database connection”

    and sometimes it says:

    Fatal error: Call to undefined function wp_get_theme() in /home/teresamo/public_html/wp-content/themes/hatch/library/functions/utility.php on line 119

    Your theme might not be compatible with your WordPress version. You would need to remove that particular theme that you activated.

    Go to the wp-content folder using your hosting control panel, look for the themes folder. Did you by chance activated a theme called ‘hatch’? If so, you would need to remove the hatch folder. But backup it if you had made certain modification to the files.

    You can try to login to WordPress again.

    Thread Starter nuria.monllau

    (@nuriamonllau)

    That’s the most weird thing. I don’t have a hosting yet. I was trying to get one, but still didnt have any. That’s why I was so surprised yesterday morning when I was able to Install themes, because usually you need to hosting for that. But now it when back to normal and I cannot remove the theme hatch.
    I tried to activate another one after. And it does activate, but doesn’t show on the webpage.

    If you have installed WordPress on your computer, you could remove the theme folder from your computer.

    Thread Starter nuria.monllau

    (@nuriamonllau)

    Well, I am bit lost, it the first time I am trying to do that. Only thing I did was to buy a domain. I didn’t install wordpress anywhere…

    Site url?

    Thread Starter nuria.monllau

    (@nuriamonllau)

    Do you also have a wordpress.com site?

    Thread Starter nuria.monllau

    (@nuriamonllau)

    No, I don’t think so…

    Thread Starter nuria.monllau

    (@nuriamonllau)

    I mean, I bought the domain through wordpress site.

    Then you cannot have bought a domain through WordPress. You must have registered a domain and bought hosting from a 3rd party hosting company. then installed WordPress yourself. Do you know who your hosting company is?

    Thread Starter nuria.monllau

    (@nuriamonllau)

    I just signed up with wordpress and instead of taking the free domain teresamonllau.wordpress.com, I bought http://www.teresamonllau.com

    That’s how I got the domain.

    If you are a customer of wordpress.com, they have a support team for your issues.

    http://en.support.wordpress.com/contact/

    Here the wordpress.org support forum are geared more towards the self-hosted WordPress sites.

    There are limitations on the wordpress.com which we may not be able to help you with.

    Thread Starter nuria.monllau

    (@nuriamonllau)

    Alright, thank you very much for your help!

Viewing 15 replies - 1 through 15 (of 16 total)
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