Failure notice when attempting to upload theme

  • fatdog

    (@fatdog)


    11 years, 5 months ago

    My wordpress.org website (www.eclecdeco.com) is hosted on BLUEHOST. I purchased Goodlayers MODERNIZE theme on THEMEFOREST. I am attempting to replace the default theme (twenty eleven) with the MODERNIZE theme which I uploaded to my computer in zip format . I used the INSTALL button via APPEARENCE-THEMES on my website dashboard. It doesn’t work and returns a message saying ‘do you really want to do this – please try again’. I don’t know why this is and don’t know how to resolve this. Can anyone help ? I have no technical knowledge.
    Thank you !

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    11 years, 5 months ago

    You really NEED to communicate WITH the AUTHOR that sold you that theme for INSTRUCTIONS.

    Sorry, I really could not resist. The capitalization was just too tempting. 😀

    In all seriousness, that commercial theme should have also included some instructions for how to successfully upload that theme to your installation. Try their support forum instead.

    http://support.goodlayers.com/forum

    XarranBs

    (@xarranbs)

    11 years, 5 months ago

    Well why don’t you ask directly to them? As they are selling something, they are much more likely to provide the support that you need.
    I personally never heard of this theme, and so do I believe the most of the people here. Correct me if I’m wrong.
    Cheers.

Viewing 2 replies - 1 through 2 (of 2 total)
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