http://wordpress.org/support/ WordPress › Support Topic: wp 2.7 error: Failed to connect to FTP Server http:// en Thu, 26 Nov 2009 10:27:10 +0000 http://wordpress.org/support/topic/224221/page/2#post-1268487 Tue, 03 Nov 2009 18:56:59 +0000 d-zine lounge 1268487@http://wordpress.org/support/ <p>I'm having similar problems and am in desperate need of help.<br /> I try and upgrade word press or install plugins and put in my connection information:<br /> hostname - localhost<br /> username - CP_name_number<br /> password - mypassword</p> <p>and get :<strong>Error: There was an error connecting to the server, Please verify the settings are correct.</strong><br /> but i know the settings are correct!! Has anyone found the answer or how do you get hold of someone from wordpress to ask! </p> http://wordpress.org/support/topic/224221/page/2#post-1254918 Thu, 22 Oct 2009 08:59:56 +0000 termserv 1254918@http://wordpress.org/support/ <p>Does this automatic upgrade function support SFTP? </p> http://wordpress.org/support/topic/224221/page/2#post-1234108 Sat, 03 Oct 2009 22:37:23 +0000 foresto 1234108@http://wordpress.org/support/ <p>Another related bug:<br /> <a href="http://core.trac.wordpress.org/ticket/10898" rel="nofollow">http://core.trac.wordpress.org/ticket/10898</a> </p> http://wordpress.org/support/topic/224221/page/2#post-1233991 Sat, 03 Oct 2009 20:16:25 +0000 foresto 1233991@http://wordpress.org/support/ <p>I got the same error when trying to install a theme. After some experimentation, here's what seems to be going on:</p> <p>1. Wordpress tries accepting my theme file and installing it directly (from within the web server process).</p> <p>2. If that fails, Wordpress falls back to installing via ftp.</p> <p>3. If an ftp connection fails, Worpress says "failed to connect to ftp server" and asks me for my ftp credentials.</p> <p>Problem 1: It never tells me the cause of the original failure, or even that there was a failure in the first place!</p> <p>Problem 2: It has a bug (or completely stupid design decision) that forces direct installations to fail if a certain file is not owned by the web server's user account. Details here:<br /> <a href="http://core.trac.wordpress.org/ticket/10895" rel="nofollow">http://core.trac.wordpress.org/ticket/10895</a></p> <p>I guess people who run ftp services on their wordpress servers might not ever notice these problems, because Wordpress' fallback to ftp installation would work around them. However, most of the experienced sysadmin community agrees that ftp tends to be a huge security hole, so many of us choose not to use them. I worked around the problem by changing the file ownership of wp-admin/update.php to be the account that my web server runs under (www-data in my case). </p> http://wordpress.org/support/topic/224221/page/2#post-1230692 Wed, 30 Sep 2009 21:17:46 +0000 amitkvint 1230692@http://wordpress.org/support/ <p>Same here NOTHING helps any new ideas anyone ? </p> http://wordpress.org/support/topic/224221#post-1212395 Tue, 15 Sep 2009 13:29:59 +0000 pianoguy91 1212395@http://wordpress.org/support/ <p>I have been searching around the forums for a topic similar to this, but haven't found my answer.</p> <p>I am testing WP on my local machine. (Ubuntu 9.04) When I see this text:</p> <pre><code>Connection Information To perform the requested action, connection information is required. Hostname Username Password</code></pre> <p>I get these various errors:<br /> <pre><code>Failed to connect to FTP Server 127.0.0.1:21 Failed to connect to FTP Server localhost:21</code></pre> <p>I do not know how to solve this problem as I am new to the Linux thing, but I know that I don't know why it won't connect and I don't know why it continues to try to connect to port 21.</p> <p>Please help! </p> http://wordpress.org/support/topic/224221#post-1203837 Tue, 08 Sep 2009 10:40:02 +0000 magicker 1203837@http://wordpress.org/support/ <p>hi all</p> <p>The use of 127.0.0.1 as the host address fixed this issue for me</p> <p>thanks </p> http://wordpress.org/support/topic/224221#post-1158232 Fri, 31 Jul 2009 16:55:06 +0000 rbdeli 1158232@http://wordpress.org/support/ <p>I have a fix that will hopefully help quite a few people out. I, too, had this very same problem and none of the suggestions above worked. Finally, I noticed that I had a couple of third party WP Upgrade Plug-Ins. I deactivated and deleted them. I went back and tried again and it worked. </p> <p>IMPORTANT:<br /> I did have to use the localhost as the domain name instead of the ftp site. </p> <p>Hope this helps a few people. </p> http://wordpress.org/support/topic/224221#post-1126977 Sun, 05 Jul 2009 19:06:46 +0000 dragonsjaw 1126977@http://wordpress.org/support/ <p>I have fixed my issue with this ftp login from dashboard.<br /> I can now delete themes etc.<br /> My problem, was an inaccurate formed login name..<br /> my host helped sort it out for me. </p> http://wordpress.org/support/topic/224221#post-1126736 Sun, 05 Jul 2009 12:32:34 +0000 t31os_ 1126736@http://wordpress.org/support/ <p>See if anything here helps.<br /> <a href="http://wordpress.org/support/topic/223144?replies=12" rel="nofollow">http://wordpress.org/support/topic/223144?replies=12</a></p> <p>To add, i have no such problems with 2.8 (think 2.7 was just the same iirc)... I've been able to download and update plugins from the admin (if i so choose - i do most by FTP) without a problem..</p> <p>Read Otto's response in the thread above it may be key to finding the source of your problem. </p> http://wordpress.org/support/topic/224221#post-1126466 Sun, 05 Jul 2009 02:39:52 +0000 g33kg0dd3ss 1126466@http://wordpress.org/support/ <p>My boyfriend's WP site is now experiencing the same problem after working fine for ages, and none of the solutions put forth to date here have fixed it. My sites, however, running the same WP version and a lot of the same plugins, all update just fine.</p> <p>His site is hosted with One World Hosting, while mine are all with PowWeb. Maybe it's a host issue? lldanj and dragonsjaw, who hosts your websites? </p> http://wordpress.org/support/topic/224221#post-1126149 Sat, 04 Jul 2009 19:44:39 +0000 dragonsjaw 1126149@http://wordpress.org/support/ <p>I tried all the above as well,<br /> and still get the error message.<br /> I can FTP through my computers client into server no problem.</p> <p>What info is supposed to go here, I am using 2.8 on a new install and all else seems to be working fine.</p> <p>thanks<br /> ~bobbi </p> http://wordpress.org/support/topic/224221#post-1125283 Fri, 03 Jul 2009 20:35:10 +0000 lldanj 1125283@http://wordpress.org/support/ <p>i have tried the suggestions above to no avail. i tried localhost as the hostname. i used my ftp username as is, and with the <a href="mailto:username@domainname.com">username@domainname.com</a>. neither worked. any other suggestions? </p> http://wordpress.org/support/topic/224221#post-1098397 Thu, 11 Jun 2009 12:08:02 +0000 syaman 1098397@http://wordpress.org/support/ <p>Thanks kremdela.<br /> I am using Mosso Cloud Server and your solution did it for me! </p> http://wordpress.org/support/topic/224221#post-1042721 Fri, 10 Apr 2009 22:39:56 +0000 Sita 1042721@http://wordpress.org/support/ <p>sators - that worked for me too - thanks! </p> http://wordpress.org/support/topic/224221#post-1005369 Wed, 04 Mar 2009 17:13:15 +0000 postalservice14 1005369@http://wordpress.org/support/ <p>sators, that fixed it for me as well...I imagine this is the same problem for a lot of people.</p> <p>People, try using localhost instead of the ip address or the domain name. It could be that your server does not resolve the IP or domain properly.</p> <p>Thanks sators.</p> <p>John </p> http://wordpress.org/support/topic/224221#post-994292 Sun, 22 Feb 2009 06:47:58 +0000 kremdela 994292@http://wordpress.org/support/ <p>Maybe this will be of use to someone. I've been running a few wordpress installs on a slicehost account and thought I was having weird port issues. But no, your wordpress directory needs to be owned by your webserver.</p> <p>cd /yourwordpress_dir/<br /> sudo chown -R www-data:www-data *</p> <p>Worked for me. </p> http://wordpress.org/support/topic/224221#post-993311 Sat, 21 Feb 2009 07:21:05 +0000 sators 993311@http://wordpress.org/support/ <p>Got the same error...although this is what I did to get it to work:</p> <p>For the host - instead of putting in my normal <a href="http://ftp.domain.com" rel="nofollow">http://ftp.domain.com</a> address, I put in "localhost" without the quotes. Same username/password as my FTP user and whala. Worked.</p> <p>Give it a try. Depending on your hosting server setup, this may not work, but worth a shot. </p> http://wordpress.org/support/topic/224221#post-987878 Mon, 16 Feb 2009 17:09:45 +0000 toban 987878@http://wordpress.org/support/ <p>I had a similar problem, I kept getting this error when trying to upgrade plugins or wordpress itself:</p> <blockquote><p>Error: There was an error connecting to the server, Please verify the settings are correct.</p></blockquote> <p>I just figured out that it was a password problem. I had the password correct, but the wordpress automatic upgrader doesn't work if your password contains special characters (e.g. +,*,\). I tested with an alpha-numeric (letters and numbers only) password and it works just fine.</p> <p>Try creating an FTP user with a no-special-characters password. Also, for hostname I use: <a href="http://ftp.domainname.com" rel="nofollow">http://ftp.domainname.com</a> </p> http://wordpress.org/support/topic/224221#post-985790 Sat, 14 Feb 2009 02:21:21 +0000 DanOestreich 985790@http://wordpress.org/support/ <p>John, I'm not using network solutions. Can you be more specific about how to do [reset file permissions]? Thanks </p> http://wordpress.org/support/topic/224221#post-985770 Sat, 14 Feb 2009 02:04:30 +0000 johncolumbo 985770@http://wordpress.org/support/ <p>If you are using network solutions as a hosting service do [reset file permissions]. I just did it and both the auto install plugins and the upgrading of plugins is working perfectly. </p> http://wordpress.org/support/topic/224221#post-954296 Tue, 13 Jan 2009 07:40:32 +0000 sriraj46 954296@http://wordpress.org/support/ <p>May be a bug but whats the big problem?<br /> Just continue using your FTP as you used to do previously..Doesn't take long.Does it? </p> http://wordpress.org/support/topic/224221#post-954209 Tue, 13 Jan 2009 04:35:51 +0000 Michael A. 954209@http://wordpress.org/support/ <p>Me, too.<br /> <strong>Please, please, please, address this.</strong> </p> http://wordpress.org/support/topic/224221#post-939191 Mon, 29 Dec 2008 05:19:27 +0000 jrozsa 939191@http://wordpress.org/support/ <p>Definitely a bug. I'm not able to auto update any plugins. Everything can manually be done, but very inconvenient to have lost this functionality. </p> http://wordpress.org/support/topic/224221#post-936865 Fri, 26 Dec 2008 10:07:19 +0000 calpernia 936865@http://wordpress.org/support/ <p>Same problem. </p> http://wordpress.org/support/topic/224221#post-935701 Wed, 24 Dec 2008 05:45:04 +0000 HaildGamer 935701@http://wordpress.org/support/ <p>This never happened on 2.6. <strong>Wordpress FIX THIS!</strong> </p> http://wordpress.org/support/topic/224221#post-932677 Sun, 21 Dec 2008 13:44:18 +0000 Drclohite 932677@http://wordpress.org/support/ <p>This is pretty serious, holding me up, should it hold me up? </p> <p>This is my first time with wordpress I am very impressed with previous versions but I am not happy. </p> <p>Anyone have any idea about how long this could take till we have a resolution - is there somewhere else we should be posting 2.7 problems... Will investigate </p> http://wordpress.org/support/topic/224221#post-930021 Thu, 18 Dec 2008 17:46:15 +0000 bal0o 930021@http://wordpress.org/support/ <p>Same problem here... guess its a bug! </p> http://wordpress.org/support/topic/224221#post-929057 Wed, 17 Dec 2008 21:49:17 +0000 chrishird 929057@http://wordpress.org/support/ <p>I have the same problem and I just upgraded, looks like it does not work?</p> <p>Chris... </p> http://wordpress.org/support/topic/224221#post-928942 Wed, 17 Dec 2008 20:19:52 +0000 Drclohite 928942@http://wordpress.org/support/ <p>thanks for the top tip, but that does not work either. I tried 127.0.0.1 to see if it would take an IP number - but same as reported earlier:<br /> 127.0.0.1://www.previouslyentereddomain.com </p>