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Zopim Live Chat

Zopim lets you monitor and chat with visitors surfing your store in real-time. Impress them personally and ease them into their purchase.

Did you know that 83% of consumers need some kind of customer support when making an online purchase? And 45% of customers abandon an online transaction if their questions or concerns are not addressed quickly.

Businesses that interact with potential customers online are better placed to build a connection and increase their revenues. The Zopim live chat app will let you answer your customer’s questions in real time and ease them into a purchase.

With Zopim Live Chat, visitors to your website will be able to chat directly with you through the widget and you can manage multiple conversations through the online Dashboard.

Key Features

  • Mobile Optimized: Your customers can chat with you from any device using our mobile optimized chat widget
  • Proactive Chat: Rather than chatting with every single person yourself, you can increase the chances of high value engagement (and more sales) by using Triggers to automatically reach every visitor
  • Advanced Analytics: Our analytics dashboard lets you monitor visitor flow, usage patterns, and lets you jump in whenever a customer might need help

What makes Zopim the best choice for live chat?

  • We’re the most popular live chat provider in the world - loved by over 150,000 businesses
  • A simple and highly customizable chat widget to complement your website and taste
  • User friendly dashboard lets you monitor visitor activity and manage chats
  • 24 hour live chat support from our trained experts on any weekday (visit Zopim.com)
  • Available in over 40 languages

Some Geeky Facts

  • Work across major browsers (Internet Explorer 6+, Firefox, Google Chrome, Opera, Safari).
  • Average uptime is 99.8%.
  • HTML5 dashboard
  • iPhone, Android, and BlackBerry apps
  • Integrates seamlessly with UserVoice, Salesforce, Highrise, Batchbook, Zendesk, vTiger and many more.

Should you need any assistance, feel free to chat with our customer advocates on http://www.zopim.com or email us at support@zopim.com

What are you waiting for? Download Zopim Live Chat plugin now and sign up here for a free account!

See languages available, lovingly translated by Zopim users (in alphabetical order)

  • Arabic | Bulgarian | Chinese | Croatian | Czech | Danish | Dutch; Flemish | Estonian | Faroese | Finnish | French | Georgian | German | Greek | Hebrew | Hungarian | Icelandic | Indonesian | Italian | Japanese | Korean | Kurdish | Latvian | Lithuanian | Macedonian | Malay | Norwegian Bokmal | Persian | Polish | Portuguese | Romanian | Russian | Serbian | Slovak | Slovenian | Spanish; Castilian | Swedish | Thai | Turkish | Ukranian | Urdu | Vietnamese

Requires: 3.1 or higher
Compatible up to: 3.8.3
Last Updated: 2014-8-21
Downloads: 190,221

Ratings

4 stars
4.2 out of 5 stars

Support

3 of 11 support threads in the last two months have been resolved.

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Compatibility

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