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Plugin Directory

wpsc Support Tickets

An open source help desk and support ticket system for WordPress using jQuery. Easy to use for both users & admins.

1.9.1

  • Fixed: For users with session issues, guest accounts should now work properly

1.9.0

  • Updated: Admin can now see the guests email address

1.8.12

1.8.11

  • Added: Serbian (српски) translation provided by WPdiscounts @ http://wpdiscounts.com
  • Updated: NL translation minor update

1.8.10

  • Fixed: Bug fix during activation

1.8.9

  • Fixed: Incompatibilities between wpscSupportTicket and Jetpack were resolved.

1.8.8

1.8.7

  • Added: Italian (Italiano) translation provided by Pino Cinelli

1.8.6

  • Added: Russian (ру́сский язы́к, russkiy yazyk) translation provided by Login Roman

1.8.5

  • Added: Finnish (Suomi) translation provided by Mikko Ohtonen http://twitter.com/mopetti
  • Added: Dutch (Nederlands) translation provided by Jos Wolbers

1.8.4

1.8.3

  • Fixed: Corrected two strings that were not properly registered for translation

1.8.2

1.8.1

  • Fixed: Fixed a javascript error regression that emerged in the 1.8.0 release.

1.8.0

  • Fixed: Theme compatibility greatly improved. Some themes break inline javascript, so I removed inline javascript function definitions, and localized them for WordPress.
  • Updated: Updated the French translation

1.7.7

  • Added: Norwegian translation provided by Rune Kristoffersen
  • Added: Hawaien88 for the French translate. -> Merci à Hawaien88 pour la traduction Française.

1.7.6

  • Updated: Added a few missing classes from buttons
  • Updated: Updated the Swedish translation

1.7.5

  • Updated: Updated the POT file in the /languages/ directory
  • Updated: Updated the Swedish translation

1.7.4

  • Updated: A few missed translation strings were caught and are now translatable

1.7.3

  • Updated: Updated the POT file in the /languages/ directory
  • Updated: Updated the Swedish translation

1.7.2

  • Updated: A few missed translation strings were caught and are now translatable

1.7.1

  • Updated: Added the POT file into the /languages/ directory
  • Updated: Updated the Swedish translation

1.7.0

  • Added: Swedish translation provided by Stefan Johansson
  • Added: Languages folder added.
  • Updated: Text domain of wpsc-support-tickets manually added to all translatable strings
  • Updated: A few missed translation strings were caught and are now translatable

1.6.1

  • Fixed: Turned off error reporting

1.6.0

  • Updated: Fixed issue with WordPress 3.4 Beta 1

1.5.0

  • Fixed: SSL support added. Removed references to WP_PLUGIN_URL and replaced them with plugin_url() which supports SSL
  • Updated: A few strings that were not previously translatable have now become so. Expect a German translation soon.
  • Info: Minimum required WordPress version changed to 3.0

1.4.0

  • Added: You can now see who posted last on a ticket, either a staff member or the ticket creator. This is in the front end, the admin panel, and the admin dashboard widget. Note that staff replies that were made before you updated to this version will not work correctly.
  • Fixed: Patched issue where the register URL was not always correctly formatted when certain conditions were met.
  • Updated: More of the admin is now ready for language translations.
  • Fixed: Patched a few issues were the word Guest was not showing up for guests

1.3.0

  • Fixed: Patched the issue with improperly escaped URLs and quotes in the plugin. Thanks for the help Bren!

1.2.0

  • Fixed: Patched an issue with the admin dashboard widget declaring all ticket openers as Guest

1.1.0

  • Fixed: Proactively insures that only one instance of the "Create a New Ticket" is displayed
  • Added: Option to allow guests to use the ticket system by simply entering in their email address.

1.0.0

  • Fixed: Removed the ability for non-approved user to see the admin dashboard widget

0.9.5

  • Fixed: Removed reference to a non-used method that was causing an error on some dashboards

0.9.4

  • Added: New option available to disable the inline styles which are by default put into the elements

0.9.3

  • Added: Admin dashboard widget will now display a "No open tickets" message when there are no open tickets

0.9.2

  • Updated: the readme.txt

0.9.1

  • Updated: the description to remove references to this being an arcade plugin

0.9.0

  • Added: Everything has been finished for the first public beta

0.5.0

  • Added: Initial release

Requires: 3.0.0 or higher
Compatible up to: 3.5.1
Last Updated: 2013-4-24
Downloads: 25,690

Ratings

3 stars
3.9 out of 5 stars

Support

2 of 17 support threads in the last two months have been resolved.

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Compatibility

+
=
Broken :(

2 people say it works.
6 people say it's broken.

0,1,0
0,1,0 0,1,0 50,2,1 67,3,2 100,4,4
50,2,1 100,1,1 100,1,1
50,4,2
0,2,0
100,1,1 100,1,1 100,1,1
100,1,1 100,1,1 100,1,1
100,2,2 100,2,2
50,2,1 25,8,2