Complete statistics for your WordPress site.
The admin manual is installed as part of the plugin, simply go to Statistics->Manual to view it. At the top of the page will also be two icons that will allow you to download it in either ODT or HTML formats.
Disable / Enable the plugin.
Make sure you've downloaded the GeoIP database and the GeoIP code is enabled.
Also, if your running an internal test site with non-routable IP addresses (like 192.168.x.x or 172.28.x.x or 10.x.x.x), these addresses will come up as unknown always.
The webcrawler detection code has been fixed and will now exclude them from your stats, don't worry, it now reflects a more accurate view of actual visitors to your site.
The GeoIP code requires several things to function, PHP 5.3 or above, the bcmath extension, the cURL extension and PHP cannot be running in safe mode. All of these conditions are checked for but there may be additional items required. Check your PHP log files and see if there are any fatal errors listed.
This depends on how many hits your site gets. The data collection code is very light weight, however the reporting and statistics code can take a lot of memory to process. The longer you collect data for the more memory you will need to process it. At a bare minimum, a basic WordPress site with WP Statitics should have at least 32g of RAM. Sites with lots of plugins and high traffic should look at significantly increasing that.
Be very careful to set the subnet mask correctly on the subnet list, it is very easy to catch too much traffic. Likewise if you are excluding a single IP address make sure to include a subnet mask of 32 or 255.255.255.255 otherwise the default subnet of 0 will be used, catching all ip addresses.
Make sure you have WordPress configured correctly for SMTP and also check your WP Cron is working correctly. You can use Cron View to examine your WP Cron table and see if there are any issues.
WP Statistics hasn't been tested with multi-site and there have been some issues reported with getting it enabled correctly on all sites in a network.
Yes, version 6.0 has introduced page hit tracking!
This means that MaxMind has block the IP address of your webserver, this is often the case if it has been blacklisted in the past due to abuse.
You have two options: - Contact MaxMind and have them umblock your IP addres - Manually download the database
To manually download the database and install it take the following steps:
You can also ask MaxMind to unblock your host. Note that automatic updates will not function until you can successfully download the database from your web server.
Requires: 3.0 or higher
Compatible up to: 3.9.2
Last Updated: 2014-8-14
58 of 58 support threads in the last two months have been resolved.
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