Casengo is Customer Support Software (Live Chat, Email, Social Media) from the Cloud, First User is Always Free!
September 12, 2013: We're happy to announce that Casengo reached 25,000+ plugin downloads in only 6 months. We frequently receive positive feedback from people using our super simple live chat plugin for WordPress. Thanks so much for your support!
Do get in touch with tips or questions, as we're constantly working on making Casengo the best, fastest and smartest customer support tool ever. More happy customers!
The Casengo plugin for WordPress allows you to add live chat to your blog or website quickly and easily. With Casengo, you can handle enquiries via email and live chat directly from your website. Casengo helps you to respond to customer queries faster than ever, and to improve their satisfaction with a delicious combination of real-time chat and email.
Check out the Casengo Video:
To configure the live chat plugin, you need a Casengo account. Have an account already? Way to go! If not, sign up here. You'll be ready to go in two minutes tops.
Casengo is free to trial for 30 days. Afterwards, the first agent is always free (and will be so forever and ever)!
It's really easy. Get started in 2 minutes tops, no training needed!
Step 1. Create a free Casengo account at get.casengo.com/signup
Step 2. log into your WordPress Admin Site, search for plugin 'casengo' and install it.
Step 3. Go to the Casengo config section in WordPress and set your unique Casengo subdomain, color theme and position!
...et voila, on your website you'll discover your very own live, plug & play chat button, ready to be clicked on by your happy customers!
Questions or suggestions? Click here to chat with us. We'd love to help you out.
Casengo's happy customers
Lots of companies, small and large, have been using Casengo for a while now. Check out these testimonials to find out what they think about our customer support software.
"We opted for Casengo from day one, as it is a very user-friendly Cloud customer service app with an attractive pricing model. Casengo allows us to centralize all customer enquiries - whether through email, chat or social media - in one single inbox. This is critical for providing excellent service to our users. The Casengo app is plug and play: setting up the account took us hardly two minutes, and installation of the WordPress Live Chat widget was just as easy." - Philippe Joly, Yelo
"We decided to use Casengo mainly because we'd be able to get started right away. You hardly need any technical knowledge to get this app running." - Dorians Hofs, Parfumswinkel.nl
"I downloaded the Casengo Live Chat plugin for WordPress. The contact button appeared in one go, and I was able to change both its text and colour to match our corporate identity. Brilliant!" - Davy van de Haar, BeLikeUs
"Since using Casengo, we can respond to our customers 3 times as fast. It surprised us how easily customers switch between email and live chat. Casengo's just so simple." - Dick Franken, Takeaway.com
Casengo's Cloud-based, affordable social customer support software brings the human touch back into customer service. Regardless of channel type, it simplifies real-time conversation by presenting a unique Hybrid Messaging Timeline. Whether a company consists of just one person or a large team, it's always time to Casengo.
Go to casengo.com for more information on product features and pricing.
Requires: 3.3 or higher
Compatible up to: 3.7.1
Last Updated: 2013-12-11
0 of 1 support threads in the last two months have been resolved.
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