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Sola Support Tickets

Create a support help desk and support ticket system in minutes with Sola Support Tickets.

The easiest to use Help Desk & Support Ticket plugin. Create a support help desk quickly and easily with Sola Support Tickets.

Sola Support Tickets is still in BETA. Any feedback, comments or suggestions would be appreciated.

Features

  • Manage support tickets (pending, open, solved)
  • Adds a Submit Ticket page to your website
  • Receive email notifications for new support tickets
  • Receive email notifications for support ticket responses
  • One support agent
  • Priorities - Add priorities to your support tickets (low, high, urgent, critical)
  • Internal notes (coming soon!)
  • Upload files to support tickets and responses (coming soon!)

Premium Add-on

  • Custom front-end help desk showing new, open and closed tickets
  • Multiple support agents
  • Support tickets can be made private or public
  • Add popular tickets to your help desk page
  • Macros (add predefined responses to your support tickets)
  • Assign tickets to other support agents
  • Link your help desk to an email address and automatically create support tickets when emails are received
  • Themes for the front-end help desk page (coming soon)
  • Customize your help desk through the use of shortcodes
  • Get the Sola Support Tickets Premium Version for only $9.99

Translations

Get a free copy of the Sola Support Tickets Premium version in exchange for translating our plugin!

  • English (default)
  • Italian
  • Dutch (Johan Omlo)

Requires: 3.5 or higher
Compatible up to: 4.0
Last Updated: 2014-8-1
Downloads: 815

Ratings

5 stars
5 out of 5 stars

Support

6 of 6 support threads in the last two months have been resolved.

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Compatibility

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0 people say it works.
0 people say it's broken.

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