The easiest to use Help Desk & Support Ticket plugin. Create a support help desk quickly and easily with Sola Support Tickets.
Sola Support Tickets is still in BETA. Any feedback, comments or suggestions would be appreciated.
- Manage support tickets (pending, open, solved)
- Adds a Submit Ticket page to your website
- Receive email notifications for new support tickets
- Receive email notifications for support ticket responses
- One support agent
- Priorities - Add priorities to your support tickets (low, high, urgent, critical)
- Internal notes (coming soon!)
- Upload files to support tickets and responses (coming soon!)
- Custom front-end help desk showing new, open and closed tickets
- Multiple support agents
- Support tickets can be made private or public
- Add popular tickets to your help desk page
- Macros (add predefined responses to your support tickets)
- Assign tickets to other support agents
- Link your help desk to an email address and automatically create support tickets when emails are received
- Themes for the front-end help desk page (coming soon)
- Customize your help desk through the use of shortcodes
- Get the Sola Support Tickets Premium Version for only $9.99
Get a free copy of the Sola Support Tickets Premium version in exchange for translating our plugin!
- English (default)
- Dutch (Johan Omlo)