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Q and A Focus Plus FAQ

A powerful and easy to use full-featured FAQ with comments, tags and ratings for your WordPress site.

IMPORTANT: If you have the Raygun/Momnt version of Q & A Plus FAQ and Knowledge Base installed you must deactivate it before installing this one. Your current FAQs will be preserved and Q & A Focus Plus will import your settings from Q & A version 1.0.5 and up. You will need to visit the settings page to activate some of the new features.

  1. Extract the zip file and upload the contents to the wp-content/plugins/ directory of your WordPress installation.

  2. Deactivate Q & A FAQ and Knowledgbase by Raygun/Momnt, if it is installed.

  3. Activate Q & A Focus Plus FAQ from plugins page.

To get started, click on the Q & A Focus Plus section of the Settings menu of your WordPress Dashboard. The first thing you'll want to do is create a FAQ homepage, this is where visitors will be able to view your FAQs. This can be a page that already exists, or the plugin can automatically create the page and add the shortcode for you. By default, the FAQ homepage is "FAQS", so if that works for you, go ahead and click the Create Page button to add a new page to your site.

To use a page that already exists on your site, enter the page slug in the FAQ homepage field. For example, the page slug of your "About" page is "about". If you'd like your FAQs to be on a sub-page on your site, you can use a slash, so a page called "FAQs" that is a child page of "About" would have the slug "about/faqs". You will then need to add the "[qa]" shortcode to that page.

The default options should work for most sites, so let's create a few FAQs and see how they look. From the WordPress Dashboard, look for the FAQs menu, and then click Add New. Just like a typical WordPress post, you'll be able to add a title and body content, as well as set your category, add tags and enable comments. The title is the "Question" part of the FAQ and will be displayed on the FAQ page. The content section is hidden by default and will be displayed when the visitor clicks on the title. The category section allows you to organize your FAQs into multiple categories which are displayed on the homepage and on their own individual category pages. A FAQ can belong to multiple categories.

Add your FAQ like you would any normal WordPress post. Once you've added some FAQs, visit your site and take a look. The FAQ homepage will be at "yoursite.com/faqs" by default, or wherever you set the FAQs homepage slug in the plugin settings.

Take a look at the options on the "Plugin Settings" tab and try them out. You can add a search box on the FAQ homepage, category pages, and control the position of the search box. You can also customimze the animations and other aspects of the FAQ show/hide behavior. Each option has a small question mark next to it. Hover over this mark for a tooltip with more information about that option.

The [qafp] and [qa] shortcodes

The [qafp] and [qa] (for backwards compatibility) shortcodes allow you to put your FAQs on any page on your site, and has quite a few options. If you need to create a new FAQ page, just use the shortcode without any options. You can also use the shortcode to place individual FAQs, single FAQ categories, and FAQ pages with custom options anywhere on your site. You can combine most shortcode attributes in any combination you want. Here are the basic Q & A Focus Plus shortcode options:

FAQ homepage: [qafp] and [qafp]. Will insert the entire FAQ homepage anywhere on your site.

Single category page: [qafp cat=dogs] and [qa cat=dogs]. By specifying a category slug, you can add an entire category of FAQ entries anywhere on your site. You can find the category slug on the FAQs → FAQ Categories page.

Single FAQ page: [qafp id=123] and [qa id=123]. By specifying an ID, you can insert an individual FAQ entry anywhere on your site.

Hompage specific shortcodes:

Limit: [qafp limit=5] and [qa limit=5]. Controls the number of FAQs returned on the FAQ homepage. Use -1 to return all FAQ entries.

Enable excerpts: [qafp excerpts=true] and [qa excerpts=true]. Whether to limit posts length on the homepage. Entries that are longer than 40 words will be shortened and a "Continue reading" link will be added. Possible values are true or false.

Show category links: [qafp catlink=true] and [qa catlink=true]. Show links to the single category page below each category title. Works well in conjunction with the limit setting to condense your FAQ homepage.

Category order: [qafp catorder=ID/name/slug/term_order] and [qa catorder=catorder=ID/name/slug/term_order]. Sort the categories on the FAQ homepage by ID, name, slug, or term order.

Sort order: [qafp sort=menu_order/ratings] and [qa sort=menu_order/ratings]. Sort the questions on the FAQ homepage by menu order, or ratings (if ratings are enabled).

General shortcode attributes:

Show FAQ link on categories: [qafp homelink=above/below/both/none] and [qa homelink=above/below/both/none]. Show link to the main FAQ page above, and/or below categories, or not at all.

Show category descriptions: [qafp catdesc=true] and [qa catdesc=true]. Show FAQ category descriptions under the category titles.

Search: [qafp search=home] and [qa search=home]. Whether to show the search field. Possible values are home, categories, both, or none to disable the search field.

Search position: [qafp searchpos=top] and [qa searchpos=top]. Position of the search box, if enabled. Possible values are top or bottom.

Permalinks: [qafp permalinks=true] and [qa permalinks=true]. Whether to show permalinks for individual FAQs. This makes it easier for users to click through and bookmark your content. Possible values are true or false.

Animation: [qafp animation=fade] and [qa animation=fade]. Customize the animation style when opening and closing FAQs. Possible values are fade, slide, and none.

Accordion: [qafp accordion=true] and [qa accordion=true]. Clicking on one FAQ entry closes any other open FAQ entries on the page. Setting this to false will allow multiple FAQs to be open and visible on the page at the same time.

Collapsible: [qafp collapsible=true] and [qa collapsible=true]. You can completely disable the show/hide behavior by setting this to false.

Show expand and collapse symbol: [qafp plusminus=true] and [qa plusminus=true]. Display the plus/minus (expand and collapse) signs beside the FAQ title when show/hide behavior is set to true.

Focus: [qafp focus=true] and [qa focus=true]. NEW FEATURE Adds a link anchor behavior. When set to true, the current question will jump to the top of the browser window. You can completely disable the focus behavior by setting this to false.

Horizontal Rule: [qafp hr=true] and [qa hr=true]. NEW FEATURE Adds a horizontal rule after each answer. You can completely disable the horizontal rule by setting this to false.

Miscellaneous shortcodes:

Show home link: [qafp_show_home_link]. Adds a link to the FAQ home page anywhere on the site.

Show last updated: [qafp_show_last_updated]. Displays the date that the FAQ was last updated anywhere on the site, even when the option to display it on the FAQ home page is disabled. It only displays the date: no extra text or formatting.

Requires: 3.6.1 or higher
Compatible up to: 3.9.2
Last Updated: 2014-7-5
Downloads: 14,277

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4.9 out of 5 stars

Support

4 of 16 support threads in the last two months have been resolved.

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