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Q and A Focus Plus FAQ

A powerful and easy to use full-featured FAQ with comments, tags and ratings for your WordPress site.

Is Q & A Focus Plus better than the old Q & A?

We believe it is. A lot of time has been spent updating the old code to optimize it and remove many redundancies. We have also spent a lot of time adding new features and troubleshooting it on several different websites.

Is Q & A Focus Plus totally free?

It is indeed! You do not have to pay for any additional features and there is no premium version that you will need to buy in order to get premium features.

Where can I find a demo of Q & A Focus Plus?

Check out the FAQs at ELsMystERy.com and Lanexatek.com.

Why do I get an error when I try to install Q & A Focus Plus?

You probably need to disable the Raygun/Momnt version of the Q & A FAQ and Knowledge Base for WordPress. Q & A Focus Plus will not install if Raygun's Q & A FAQ and Knowledge Base is enabled.

Q & A Focus Plus did not import my settings from the Raygun/Momnt version of the Q & A FAQ and Knowledge Base for WordPress.

Q & A Focus Plus will only import settings from version 1.0.5 and higher of Raygun's Q & A FAQ and Knowledge Base.

Why do I get a "nothing found" error when I click the tags on my FAQs?

Make sure that you have not checked "Disable built-in tag support" on the options page.

Why does the question title CSS revert back to the default setting?

You probably entered invalid CSS, or had some unsupported characters in it.

What characters are supported by the question title CSS option?

You can enter the following into the question title CSS input field: alphanumeric characters (A to Z and 0 to 9), periods (.), dashes (-), colons (:), semicolons (;) and the percent sign (%).

The ratings do not seem to be working.

Make sure that JavaScript is enabled in your browser. Also, you will only be able to rate each question once if you are not restricting ratings to logged in users only and you have left the "Visitor rating wait time" option blank.

How do I prevent anonymous visitors from rating more then once?

The plugin tries to prevent that when the "Visitor rating wait time" option is left blank. If someone has found a way around that, there isn't much that you can do other than restrict the ratings to registered users.

How do I enable comments on my FAQs?

Check "Allow comments" in the post editor. You can also enable comments on all FAQs by doing a bulk edit in the FAQ list.

When I click "Add comment" I get a 404 error.

Go to the Admin -> Settings -> Permalinks page to refresh your permalinks and try again.

= When I select a parent category for FAQ categories all of the questions show up, but no categories?

We are aware of this and hope to have parent categories functioning correctly in a future update.

With JavaScript disabled, clicking on FAQ titles causes a 404 error.

You may need to refresh your permalinks. From the WP Dashboard, visit "Settings->Permalinks", then click "Save Permalinks".

I'm having trouble with the plugin. What should I do?

Read the documentation! If that does not help, check the frequently asked questions. If you do not find a solution there, you can get support on the WordPress Q and A Focus Plus FAQ plugin support page.

If you ask a question that is already answered in one of these resources, you probably won't get a reply. Ninety percent of the support requests we get are because people will not read the documentation, or experiment with different options. So, PLEASE, make sure that you try turning options off and on to see if that solves the issue before contacting us. We will be glad to help you solve undocumented issues, but we cannot help you solve problems caused by other programs, or not reading the documentation.

Requires: 3.6.1 or higher
Compatible up to: 3.9.1
Last Updated: 2014-7-5
Downloads: 12,356

Ratings

4 stars
4.9 out of 5 stars

Support

5 of 16 support threads in the last two months have been resolved.

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Compatibility

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1 person says it works.
0 people say it's broken.

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