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Multimedia Customer Feedback

Inspire your customers to provide feedback in video, audio, photo, and text format. Make it easy for you to reward customers for sharing experience.

iFrame embedding demo: http://demo.grabimo.com/?page_id=2#grabimo-feedback

Popup lightbox demo: http://demo.grabimo.com

Grabimo is a tool that facilitates business gathering customer feedback in multimedia formats: text, photo, audio, and video. The tool makes it easy for business to appreciate customer's time and effort instantly, safely, and simply. It is a both PC and mobile friendly out-of-the-box solution, offering feedback campaign setup, customer experience capture, digital content protection, online money payment, and social media sharing. With only a few clicks, business has the powerful comment box ready. It dramatically increases customer engagement. Customers never ignore request to leave a comment or suggestion or review.

As a business owner, you get candid and objective feedback from your customers. You have positive audio visual endorsements to show off your business online and offline. You use critiques to improve product design and service quality. You have objective evidence to evaluate operation performance of individual or organization. You have the opportunity to follow up nicely with customers, resulting in long-term customer relationship.

Collecting feedback is one of total customer satisfaction means to help retain your existing customers, find customer pain points to make improvements. The positive reviews or testimonials are the most powerful tool to generate sales leads. Every business should treat collecting feedback as their first priority.

Special Features

  • Video customer feedback/testimonial/experience/review/survey/suggestion/comment
  • Audio customer feedback/testimonial/experience/review/survey/suggestion
  • Photo customer feedback/testimonial/experience/review/survey/suggestion
  • Text customer feedback/testimonial/experience/review/survey/suggestion
  • Mobile device friendly, tested on iOS and Andriod phone and tablet
  • No mobile app installation required for capturing multimedia in real-time
  • HTML5 doctype, mobile and mobile ready
  • Visual presentation never leaving your webpage
  • Shortcode on WordPress-based sites or short URL on anywhere
  • Watermark protection of digital contents
  • Instant notification and real-time transaction processing
  • Single button nicely working with contact us or customer survey form or customer email communication
  • Easy customer engagement and customer retention with reward through social media and from anywhere
  • PayPal payments, fast, and secure
  • One-minute installation through WordPress plugin installer
  • Support both popup lightbox
  • Support iframe embedding

Shortcode

[grab-multimedia-feedback]

Requires: 3.0 or higher
Compatible up to: 3.8.3
Last Updated: 2014-4-16
Downloads: 778

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