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Live2Support Live Chat Plugin for WordPress

Live2Support is an advanced features live chat plugin for real time customer engagement.

Can we install Live2Support ! Live Chat software on our server?

At present we offer only hosted service, software will run our server. You need to place only small HTML/Javascript codes in your web pages. Since service generate volume of traffic so regular monitoring and maintenance is require. The advantage traffic should not effect your web site and you will get regular upgrade without any technical involvement /maintenance on your side. For high traffic or more number of users requirement we provide dedicate Live2Support ! Live Chat service instance.

What are the limitation in free trial?

We offer full function 15 days no-obligation free trial for Bonze and Silver package. There is no difference in trial and paid account. We do not ask credit card information during sign-up, so you can try our service risk free.

We will you notify about ending of my trial period ?

Yes, we send notifications along with date of expiry of trial period, so you should be able to take action right time. If you do not want to continue after trial then no action is require at your end. If you want to continue use our services then you need to complete payment process at the end of your trial period. You account along with all settings will be continued.

Can I ban or block some one (IP address) from using live chat on our web site?

Yes, you can block any IP from requesting chat. To block an IP address option is available in Control Panel. You can also refuse chat from monitoring window, if you do not want to accept a particular chat for any reason, visitor will be directed to leave a message.

Can I use Live2Support monitoring service from anywhere and any computer?

Yes, you can monitor and chat with visitors on your web site from any computer anywhere. We do not restrict to computer or geo location, we provide service based on number of login at a time.

What type of internet connection is require to use Live2Support ?

You can use our service with any type internet connection as long as it is consistent. You can use our service even using dial-up internet connection. If internet connection is in-consistent then your support operator may automatically go off-line.

Requires: 3.0 or higher
Compatible up to: 3.5.2
Last Updated: 2013-12-3
Downloads: 4,495

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