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Contact Form by ContactUs

Flexible and fast contact forms. We’re WordPress evangelists and have built tons of customization options to build a supercharged contact form.

In less than five minutes you can be up and running with your contact form on your WordPress website. Our contact forms are mobile optimized to increase conversions, focused on fighting spam, and we’ve got quick customization options for beginner admins and advanced features for code ninjas.Websites with more specific needs can use our online drag-and-drop form editor combined with our form designs designated as custom field templates to build a custom contact form, quote form, request form, feedback forms, or any other type of form you can think up!

When you use our contact form solution, you can also get alerts via SMS, email or direct the signups to 3rd party apps like MailChimp, Constant Contact, Google Docs, Zoho, SugarCRM, and many more. Starting with Version 3.5, you are also able to add Donation Forms, Appointment Forms, and Newsletter forms.

In short, we have the free tools to supercharge your contact form and make it easy to manage the submissions!

When you download and install our plugin, you’ll be prompted to create an account, which will give you free access to our integrated contact management app hosted by ContactUs.com. Our web app also has additional customization options for admins who are creating a contact form, and we’re always adding new features to make your lead generation and contact management efforts easier and more effective.

We have premium (paid) plans with advanced features, but our standared features are always free.

Remember we are more than just contact forms. We offer a variety of free and premium customer acquisition tools. For example, our live chat feature is a recent and highly effective tool to engage you visitors in real time.

WP Shortcode implementation

  • Default Inline Contact Form Shortcode:


  • Specific Inline Contact Form Shortcode:

    [show-contactus.com-form formkey="FORM KEY HERE" version="inline"]

  • Specific Tab Contact Form Shortcode:

    [show-contactus.com-form formkey="FORM KEY HERE" version="tab"]

  • Add Contact Form directly on your template with php snippet

    echo do_shortcode('[show-contactus.com-form formkey="FORM KEY HERE" version="tab"]');

Note: ContactUs.com has a simple html snippet that does not require a plugin, you can use both in WP templates as well as plain HTML. More information on this here.

User Support:

We try to provide the best user support we can for our users and their contact forms.

  • View some of our Frequently-Asked Questions for contact forms on ContactUs.com here.
  • View our contact form user support forum here.
  • Submit a support ticket here. If you have any contact form questions we're here to help!
  • Find tutorials on our YouTube channel.

Multiple Form Type Management ContactUs.com provides all sorts of conversion optimized, high performance forms. Up until version 3.4, the Contact Form by ContactUs.com plugin would only manage Contact Forms, but now the plugin can manage all of the great form types ContactUs.com has to offer. Easy Appointments form, fast Donation form and high conversion Newsletter Signup forms are all now available through quick setup wizards and short codes.

Flexible Contact Forms with Clients Across the World The contact form plugin can be used for multiple uses such as: simple “Contact Us” contact form, Support contact form, a Price Quote Contact Form, Demo Request contact form, Newsletter signup form, “Advertise with Us” contact form, a Customer Feedback contact form, Request a Consultation contact form, and a Suggestion form. Using a custom form field template, you’ll be able to add or modify the form fields you need using our drag-and-drop editor.

Contact forms powered by the plugin are currently used by lawyers, doctors, wedding vendors, real estate agents, home contractors, online stores, offline retail, insurance agents, web software companies, independent consultants, marketing agencies, advertising agencies, PR agencies, tour operators, florists, writers, designers, tutors, bands and musicians, accountants, financial planners, church groups, non-profits, blogs, web publishers, and many different types of websites. They are used to capture general inquiries, submit quote requests, schedule meeting/consultations/demos, solicit feedback, signup to services, or otherwise generate leads.

Our Floating Tab and Quick Install Shortcodes The most popular implementation of the contact form plugin places a callout tab overlay onto the margins of your website so that it’s visible on every page. The callout contact form tab, using “Contact Us” as the default text (although there are options for additional text), opens up the hosted contact form created by this plugin. (More about our contact form callout tabs here ). Use this method if you’re using your contact form to proactively generate inquiries or prospects from your website because it’ll get your form seen by more of your website visitors. Users can select different contact form and callout tab design. Specifically for WordPress, WordPress Developers can also place a shortcodes on specific pages or posts to embed the contact form.

More Advanced Placements: * Inline: Websites looking for basic contact forms to capture general website inquiries. * Hyperlink: This placement type is for webmasters. It enable hyperlinks on text, images or actions on your website used to trigger your ContactUs.com form. See examples of this placement type here. * Exit Event: This placement is included with the premium version for ContactUs and automatically loads the form in front of users who are about to bounce. Use this placement if you are using your website for marketing and lead-generation purposes.

You can manage even more customizations for your contact form from inside your ContactUs.com account admin panel, which is easy to navigate to from inside your plugin. The customization options include form content such as the header, sub-header, button text and website info. Also, from your ContactUs.com account admin panel, you’ll be able to manage your delivery options for your contact form, whether to direct form signups to an email address, receive an SMS alert, or post inquiry information to over twenty 3rd party software tools like MailChimp, Zoho, Hubspot and Google Docs.

Tools to Get You Started with our Contact Form Plugin

Our Contact Form Plugin offers these options within the plugin:

  • Contact Form with choice of contact form designs
  • Callout Tab with choice of callout tab – text and color *
  • Name, Email and Message fields for your contact form
  • Different implementation paths for your contact form (callout tab + form, inline form)
  • Include the ability to place a short code for a specific contact form
  • Choice of which website pages and posts to include the contact form
  • Instant notification emails upon contact form submission
  • Auto-responder email with default text *
  • Confirmation page with default text *

Note: The asterisk (*) Signifies that this contact form feature can be further customized (outside of the plugin) from within your free ContactUs.com account

Additional Customization for Contact Forms and Contact Management within the ContactUs.com web app

From within your ContactUs.com account integrated with the contact form plugin, you’ll be able to further customize your form with advanced functionality:

  • Choose the placement of the callout contact form tab within a page (right, left, top, bottom or each corner)
  • Customize the tooltip text that appears upon hovering over the callout tab
  • Create or upload a custom callout tab (so you can use alternative text besides “Contact Us”, and in the language of your choice)
  • Run A/B optimization experiments of callout contact form tabs and form templates
  • Create, add or remove custom form fields (which requires you to choose a form template designated as compatible with “Custom Fields”)
  • Customize form fields labels in a “Custom Field” form
  • Modify text in the email auto responder for each contact form
  • Modify text in the confirmation page each contact form
  • Modify the headline and call-to-action each contact form
  • Modify the button text each contact form
  • Add CAPTCHA protection to any of your contact forms
  • Add your Google Analytics code onto the contact form and confirmation page
  • Send your contact form submission data to 3rd party tools you already use, such as Google Docs, Zoho CRM, Constant Contact, MailChimp, Vertical Response, SendGrid, Emma, Sendy, GetResponse, ActiveCampaign, SugarCRM, Hubspot, Tactile CRM, Highrise, Capsule, and others (see http://www.contactus.com/3rd-party-software-integrations/ for a list of supported tools)
  • Modify your contact form mobile settings to automatically show a mobile-optimized contact form to mobile visitors
  • Extend your contact form to Facebook with our Facebook app
  • Include social media links and icons

Finally, Powerful Contact Management Tools

ContactUs.com provides more than just a form to capture website inquiries. Your integrated ContactUs.com account gives you the tools needed to track and communicate with your new contact form submissions, such as:

  • Track contact form submissions inside of your secure, cloud-based contact management database
  • Take notes on individual submissions
  • View overall submission stats (form views, submissions, segmentation by devices)
  • Gain detailed contact form analytics on each submission (referral source, pages visited, time on site, new/existing visitor)
  • Add our lead qualification API
  • Receive retargeting alerts when people who previously submitted your contact form come back to your website


Follow for new product updates from ContactUs.com:

Please note: This plugin from ContactUs.com includes JavaScript code used to connect the plugin to the ContactUs.com servers, when enabled. This JavaScript is used to connect to live chat support so that questions can be asked and answered directly from within the plugin.

Requires: 3.4.2 or higher
Compatible up to: 3.8.3
Last Updated: 2014-4-9
Downloads: 69,966


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