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Plugin Directory

ClickDesk Live Support - Live Chat - Help Desk Plugin for Websites

ClickDesk is a value combo of best wordpress live chat, help desk, voice chat and social toolbar for your website. Install it Free today!

Besides being the fastest live chat service, ClickDesk also allows web visitors to click to call and voice chat with you directly from browser or by dialing our local access numbers available in 40+ countries. Manage your emails & offline chats with the new integrated help desk. Agents can now answer live chats and calls from online agent panel, Google talk or Skype.

"40 Best Plugins Ever!" - Makeuseof.com

"Best live chat plugin for WordPress" - WPmayor.com

"Top 10 must have plugins" - MyProgrammingBlog.com

"An extension to your social media presence or Web site" - NetworkWorld 4.5/5

Watch the Intro video

Got more than 45,000 views!

Features

  • Combo of fastest Live chat, Help Desk, Voice Chat and Social toolbar
  • Works seamlessly across all major browsers
  • Fully customizable - colors, themes, text, templates & position
  • Supports multiple languages
  • Take chats from online agent panel or IM (GTalk and Skype)
  • See website visitors real-time in dashboard
  • Fully compatible on mobile devices including tablets and phones
  • Built-in help desk ticketing system with automation
  • Live chat conference
  • Advanced reports to give insights into your business
  • Chat now in any language with click-to-translate feature
  • Send and receive files from chat widget
  • Chat transcripts
  • Complete web visitor information like location, IP address etc
  • Display Facebook and Twitter information on live chat widget
  • 99.95% uptime guarantee
  • Seamless integration with Salesforce.com, Sugar CRM, Zendesk, Unbounce and more.
  • 24x7 support

Testimonials

  • The process to install this wonderful live chat plugin was fast and simple thanks to your tutorial movie. The plugin works great. I rated it with 6 stars, only because the plugin really earns it! keep up the good work and you make many people happy! Thanks again! - Rien

  • Thank you for creating such a wonderful service, it has clearly saved the day. Your service, ClickDesk, is simply amazing, I have searched the web for hours and came across tens of live chat applications, but using them were complicated and a pain in the head. When my search hit your site, it was different, I knew this is was the rite thing. From setup to usage, its capability of integrating with Skype and other IM applications is gorgeous, and clearly impressive. The back end user page is really neat and user friendly, and the user interface really cool. Once again thank you for making our lives feel good each by the super cool ClickDesk. - Akbar Asif

Description

ClickDesk for the first time in the industry integrates live chat and voice chat directly into your IM - you can conveniently take chats and answer voice calls from online panel or on your IM on computer or mobile phone.

Help desk allows you to manage all your emails and offline chats from a simple and quick ticketing interface. Optional Push2Call has a browser phone and provides local access number in more than 40 countries for your visitors to call you.

Plugin Setup Video

"Easy to install, simple to use, straightforward to configure, and with a wealth of options, their plugin enables a popup window that offers the visitor the ability to instant message you, call you, or engage with you on Twitter or Facebook." - WPMU.org

Provide instant answers to your visitors and get more sales. Convert your visitors into customers today!

What is ClickDesk live chat plugin?

ClickDesk plugin lets you embed 'Live Chat' button, online and offline forms on your website to let your website visitors click to chat with you directly. Visitors can also make a call to your operator directly by using our free local access numbers in 40+ countries or from their web browser.

With integrated help desk, your agents can access all the emails and offline chats and answer your customer queries. Agents also receive IM notifications when a new ticket is created, updated or assigned to them. Social toolbar integrations with Twitter & Facebook allow your visitors to read your Twitter feed and become your follower directly from ClickDesk chat widget. Facebook tab shows all your fans and your visitors can like your fan page directly.

Why should I install ClickDesk live support plugin?

  • Provide an opportunity for your web visitors to chat or talk to you
  • Instantly take your business to global audience
  • Get IM alerts for chats, calls and tickets (help desk)
  • Provide live help and support to website visitors. No contact forms to fill.
  • Get more sales from increased customer base, conversions and customer satisfaction
  • Get local phone numbers in more than 40 countries. Go global and win local trust.
  • Secure and reliable live support chat plugin

Requires: 2.7 or higher
Compatible up to: 3.5.2
Last Updated: 2014-6-25
Downloads: 134,201

Ratings

3 stars
3.7 out of 5 stars

Support

1 of 5 support threads in the last two months have been resolved.

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