Plugin Directory

ClickDesk Live Support - Live Chat - Help Desk Plugin for Websites

ClickDesk provides a magic bundle of lightning-fast wordpress live chat, voice chat, lite help desk and social toolbar. Install it Free today!

Besides being the fastest live chat service, ClickDesk also allows visitors to click to call your business directly from browser or by dialing our local access numbers in 40+ countries. Manage your emails & offline chats with the new integrated help desk.

"40 Best Plugins Ever!" - Makeuseof.com

"Best live chat plugin for WordPress" - WPmayor.com

"Top 10 must have plugins" - MyProgrammingBlog.com

"An extension to your social media presence or Web site" - NetworkWorld 4.5/5

"Easy to install, simple to use, straightforward to configure, and with a wealth of options, their plugin enables a popup window that offers the visitor the ability to instant message you, call you, or engage with you on Twitter or Facebook." - WPMU.org

Watch the Intro video

Testimonials

  • The process to install this wonderful live chat plugin was fast and simple thanks to your tutorial movie. The plugin works great. I rated it with 6 stars, only because the plugin really earns it! keep up the good work and you make many people happy! Thanks again! - Rien

  • Thank you for creating such a wonderful service, it has clearly saved the day. Your service, ClickDesk, is simply amazing, I have searched the web for hours and came across tens of live chat applications, but using them were complicated and a pain in the head. When my search hit your site, it was different, I knew this is was the rite thing. From setup to usage, its capability of integrating with Skype and other IM applications is gorgeous, and clearly impressive. The back end user page is really neat and user friendly, and the user interface really cool. Once again thank you for making our lives feel good each by the super cool ClickDesk. - Akbar Asif

Description

ClickDesk for the first time in the industry integrates live chat and voice chat directly into your IM - you can conveniently take chats and answer voice calls on your IM on computer or mobile phone. Receive support chats, calls and email ticket notifications on Google talk or Skype.

Help desk allows you to manage all your emails and offline chats from a simple and quick ticketing interface. Optional Push2Call has a browser phone and provides local access number in more than 40 countries for your visitors to reach your business. Optional Help Desk allows you to manage all your customer emails easily.

Plugin Setup Video

Provide instant answers to your visitors and get more sales. Convert your visitors into customers today!

If you are 'offline' or 'busy' on your IM, ClickDesk live chat plugin displays a tiny offline contact form instead of the live chat button and the messages are directly sent to your email. These offline chats are created as 'new tickets' in the built in lite help desk system. Never miss a lead again, even if you are offline!

We provide templates, color pallete and north-south-east-west position for you to customize the live-chat button and chat forms matching your website.

Social toolbar integrations with Twitter & Facebook allow your visitors to read your Twitter feed and become your follower directly from ClickDesk. Facebook tab shows all your fans and your visitors can like your fanpage directly.

What is ClickDesk live chat plugin?

ClickDesk social plugin lets you embed 'Live Chat' button, online and offline forms on your website to let your website visitors click to chat with you directly. Visitors can also make a call to your operator directly by using our free local access numbers in 40+ countries or from their web browser.

With integrated help desk, your agents can access all the emails and offline chats and answer your customer queries via email. Operators also receive IM notifications when a new ticket is created, updated or assigned to them.

Benefits of ClickDesk

  • Receive live chats and calls on Google talk or Skype
  • Integrated help desk ticketing system to access your emails and offline chat messages
  • Built-in "Click to Call" button powered by Contact-Call plugin
  • Free to use plugin upto 30 chats per month - unlimited plans starting at $9.99/month
  • Fully hosted and Based on Google cloud
  • Integrated social toolbar with facebook, twitter and other social networks
  • Skype Call - Visitors can skype call you directly
  • Combo of fastest live chat, voice chat, help desk and social toolbar
  • Fully customizable - colors, themes, templates, position

Why should I install ClickDesk live support plugin?

  • Provide an opportunity for your web visitors to live chat or talk to you
  • Instantly take your business to global audience
  • Get IM alerts for chats, calls and tickets (help desk)
  • Provide live help and support to website visitors. No contact forms to fill.
  • Get more sales from increased customer base, conversions and customer satisfaction
  • Get local phone numbers in more than 40 countries. Go global and win local trust.
  • Live help your visitors the way you like - On your Skype, GTalk (Google talk), Mobile or Landline
  • Secure and reliable live support chat plugin

Requires: 2.7 or higher
Compatible up to: 3.5.1
Last Updated: 2013-3-5
Downloads: 75,518

Ratings

3 stars
3.9 out of 5 stars

Support

4 of 7 support threads in the last two months have been resolved.

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Compatibility

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