BuddyPress and/or bbPress plugin to let your users define support topics.
A checkbox will be displayed to topic authors in order to let them define their topic as a support one. Once on the topic page, the author, group admin / mod, or super admin will be able to manage the status of the topics (Resolved, Not resolved, not a support topic). If you run bbPress 2.2.4, then the administrator will also be able to manage the support topics from the Topics backend menu. Once on the admin edit screen of a topic, in the first right metabox, he'll be able to manage the status of the topic.
This plugin alternatively requires bbPress 2.2.4 or BuddyPress 1.6.4. It will work with BuddyPress group forum (bbPress 1.2), BuddyPress sitewide forums (bbPress 2.2.4) and bbPress alone.
It's available in french and english.
You can watch a demo below :
Requires: 3.5 or higher
Compatible up to: 3.5.2
Last Updated: 2013-2-1
0 of 2 support threads in the last two months have been resolved.
Got something to say? Need help?