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Being Collaborative and Social

Along with providing live support to your customers it also keeps you updated about your website visitor tracking and activity. You can view the technical and demographical information of your visitors. Get collaborative and social with your customers and make sure that they get the best customer service through Banckle Live Chat for WordPress Plugin.

Being Free

Banckle Live Chat for WordPress Plugin is easy to integrate and configure, fun to use and comes at best possible price...i.e. FREE.

Being Administrative

Its administration is done through Banckle Admin Console that works as the power-house of innovation and creativity. It enables you to perform operations in following areas:

• Departments: define new departments and assign users.
• Canned Messages: define automated messages for fast and typo-free communication with your customers.
• Survey: define post-chat session surveys to get valuable feedback of your customers and site visitors.
• Deployment Widget: define and customize live chat deployment widget. Tweak the live chat icon appearance, define creative messages to greet your customers, set automated pro-active chat invitation, embed Google Translation right into you chat box and fully customize the look and feel of chat dialogs.
• Filter Rules: define filter rules to automatically replace the profane words used in chat. Make sure your customers always hear pleasant words.
• Notifications: customize the sound alerts and visual notifications.
• Blocked IPs: view and manage the IPs that your operators have banned from accessing your website.
• Archived Messages: view and manage the offline messages replied to or ignored by your operators.

Being Customizable

Banckle Live Chat Plugin gives you full control over its customization. You can customize the deployment details and notification messages. You may also access Banckle Live Chat app from right within your WordPress admin. Various options are available for the placement of the Banckle Live Chat button on your website. You may choose to place it at any corner of the webpage. You may also choose to make it act like a widget that you can place on any widget area supported by your website's WordPress theme. Its never been more easier to configure.

Being Informative

Live support and communication is all about being informative about your website visitors. Where they are from? How many times they have visited your website? Which pages on your website are getting more hits? What are their machine and software specifications? Banckle Live Chat effectively takes care of your website visitor tracking and provides your visitors best customer support experience. It also provides you with a wide range of visitor statistics and reports in the form of intuitive Charts.

Being Alternative

Banckle Live Chat, as an application is a very affordable alternative to the Zopim, oLark, and LivePerson. Its salient features make it an ideal substitute and most suitable replacement for all popular Live Chat and Live Support applications.

Being Integrative

This is just the tip of the ice-berg. Banckle is determined to reach out to every platform and application that means something to its users. Under the umbrella of Marketplace at Banckle, you can get tools for all sorts of CMS and other platforms like WordPress, Joomla, Drupal and Shopify. If your platform is not listed, please feel free to share with us and we will get a widget/plugin ready for you to integrate Banckle Live Chat.