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Plugin Directory

ActiveHelper LiveHelp Live Chat

ActiveHelper LiveHelp is a powerful Live Chat Server Plugin for WordPress.

2.6.0

  • The first release of the plugin.

2.6.1

  • Fix a issue in the database configuration.

2.6.2

  • Fix a issue in the Generate script option.

2.6.5

  • Full Bulgarian language support to the Live Chat.
  • Add images tracking for in Bulgarian language.
  • Tracking widget support Bulgarian language.
  • Fix some issue with Dutch language.
  • Other small improvements and bug fixes.

2.6.7

  • Full Slovak language support to the Live Chat.
  • Add images tracking for in Slovak language.
  • Tracking widget support Slovak language.
  • Full Croatian language support to the Live Chat.
  • Add images tracking for in Croatian language.
  • Tracking widget support Croatian language.
  • Other small improvements and bug fixes.

2.7.0

  • New Support panel Mobile for iPhone/iPad.
  • New Support panel Mobile for Android.
  • New Support panel Mobile for BlackBerry PlayBook.
  • New country restriction.
  • Web chat messages sound alert.
  • Core security update.
  • French language updated.
  • Arab images updated.
  • Other small improvements and bug fixes.

2.7.2

  • Fixed scroll issue on Chrome 21.0.1180.60
  • Other small improvements and bug fixes.

2.7.3

  • New reset setting button on Server settings
  • New option to update without delete the configuration files
  • Fixed scroll issue on Chrome 21.0.1180.60
  • Fixed domain ID issue on the tracking script
  • Fixed welcome message display problem on IE and Safari
  • Fixed delete domain issue
  • Fixed issue on the department name with &
  • Other small improvements and bug fixes.

2.7.4

  • Fixed database prefix on the installation
  • Fixed status indicator space on iPhone/iPad
  • Core security update
  • Other small improvements and bug fixes.

2.9.0

  • New Proactive Messages.
  • Redesign the proactive invitation.
  • Fixed issue with the invitations and templates.
  • Fixed issue invitation and tracking time.
  • New 1 minute invitation and messages timer.
  • New invitation image size.
  • The proactive options now work on the right side.
  • New Company field add.
  • New Phone field add.
  • Full Indonesian language support to the Live Chat.
  • Add images tracking for in Indonesian language.
  • Full Lithuanian language support to the Live Chat.
  • Add images tracking for in Lithuanian language.
  • Core security update
  • Other small improvements and bug fixes

2.9.1

  • Language Issues.
  • Other small improvements and bug fixes

2.9.2

  • Online update error fixed.
  • Domain settings language issue fixed.
  • New German dashboard translation.
  • Other small improvements and bug fixes

2.9.5

  • Fixed automatic updates.
  • Sign in Window size on IE fixed.
  • Offline Message window size on IE fixed.
  • Language issue fixed on the send trasncription.
  • Special characters on the offline form Fixed.
  • Full Romanian language support to the Live Chat.
  • Add images tracking for in Romanian language.
  • Poland Language updated.
  • German dashboard translation.
  • Core security update
  • Other small improvements and bug fixes

3.0.0

  • New Agent status indicator
  • New Agent settings section
  • New Live Chat skins
  • New Live chat better look
  • New Skins
  • New Tracking widget and script "Agent ID" parameter
  • New Server statistic panel
  • New Clean Up request option
  • New Sound alert when a new invitation arrive
  • New Sound alert when a new proactive message arrive
  • New setting that allow to change the status indicator image type
  • New setting the allow to change the proactive message and invitation position
  • New Slovenian Langauge
  • New Estonian Language
  • Polonian language updated.
  • Enhanced "client info" window
  • Fixed live chat scroll issue on IOS Iphone/Ipad
  • Fixed proactive messages in third-party domains
  • Core security update
  • Other small improvements and bug fixes

3.1.0

  • Improved tracking performance
  • Reduce Server consume around 45%
  • New Live Chat default skin
  • New Latvian Language
  • Core security update
  • Other small improvements and bug fixes

3.1.5

  • Core security update
  • Other small improvements and bug fixes

3.2.0

  • New unanswered chat report
  • Improved Auto start invitation
  • Enhanced Dashboard
  • Core security update
  • Other small improvements and bug fixes

3.2.2

  • Fixed Missing files on the update

3.4.0

  • Agent to Agent Chat
  • MariaDB connection issue fixed.
  • Security Patch
  • Other small improvements and bug fixes

3.4.5

  • WordPress 3.9 Support
  • Other small improvements and bug fixes

3.5.0

  • New footer live chat tracking widget
  • New agent schedule work time option
  • New download options on the client info section
  • Danish language updated.
  • Bulgarian language updated.
  • Issue on the tracking script generation fixed
  • Core Security update.
  • Other small improvements and bug fixes

3.6.0

  • New Absolute Position option
  • Unanswered Chats report updated.
  • Failed Chats report updated.
  • Monthly and Weekly statistics section.
  • Issue on the tracking script generation fixed
  • New Georgian language.
  • Portuguese language updated.
  • Portuguese invitation spelling issue fixed.
  • Third-Party cookies support enhanced for Safari.
  • Core Security update.
  • Other small improvements and bug fixes

Upgrade: Before to make any upgrade of the ActiveHelper LiveHelp Server is necessary to follow a couple steps in order to avoid loss the working configuration: How to upgrade the LiveHelp Server plugin safely user guide.

Requires: 3.2 or higher
Compatible up to: 3.9.2
Last Updated: 2014-8-4
Downloads: 8,603

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