WordPress.org

Monitor in real time your website visitors. Know how many visitors are in the website, who referred, where are from, what keywords we reused to find the website and the visitors navigation history. Know decisive information of your website visitors patterns, conversations and agents service.

Geo Location based on IP to location for the visitors on your website. See the visitors hometown map. Run the Live Help on your web server having 100% control over your data and many domains that you have.

The ActiveHelper LiveHelp Server is UTF-8 multi language. The Live Chat system is translated to English, Spanish, German, Portuguese, Italian, French, Czech, Swedish, Norwegian, Turkey, Farsi, Greek, Hebrew, Serbo-Croatian, Russian , Hungarian ,Dutch, Finnish, Danish, Traditional Chinese, Simplified Chinese , Arab , Polish , Bulgarian , Slovak , Lithuanian , Croatian , Indonesian and Romanian.

Main Features

• Unlimited Operators
• Unlimited Departments
• Unlimited Domains
• Multi Language Support
• Full UTF-8 Support
• SSL Support
• Chat Re-branding
• Image for each agent
• Multi Language WordPress admin panel
• Real-time Chats
• Multiple Chat Requests
• Auto Save Transcripts
• Capture Visitor Data
• Chat Queue Line
• Chat Between Agents
• Offline Messages
• Disable chat module in Offline mode
• Record Offline Messages
• Send Transcription to the Visitor
• Ratings
• Transfer Chats
• Visitors Tracking
• Visitors Navigation History
• Proactive Chat Invitations
• Proactive Messages
• Auto start invitation
• Disable Invitation
• Redirect URL offline form
• Website Push
• Typing status notifications
• Pre typed Responses
• Send Links / Images / JavaScript
• Sound & Visual Alerts
• Smiles Images
• Operator Rating
• Summarize System activity
• Support Statistics
• Geo Location based on IP
• Google Analytic integration.
• Online/Offline status images
• Proxy support
• Multi Language Images
• 25 Language Translations.
• Support Panel desktop for Windows and MAC
• Support panel mobile for your iPhone/ipad
• Support panel mobile for your Android phone and tablet
• Support panel mobile for your BlackBerry PlayBook
• Customizable Look & Feel

Try Free

We offer a 30 days free trial.

More Information

Visit the ActiveHelper LiveHelp website for more information about ActiveHelper LiveHelp.

Support Panel Console

Download the Support Panel Multi Platform Console, the agent app is available in the follow link for Windows and MAC: Download Area.

Support Panel Multi Platform Console Guide

Visit the follow link to see the user guide.