WordPress.org

2.1.3

• Updated readme.txt and settings page regarding the use of web services and data privacy policy
• Fixed security vulnerability
• Removed loading of ads

2.1.2

• Fixed issue with resetting API key

2.1.1

• Fixed upgrade issue for users using a version prior to version 2
• Removed obsolete osticket.zip file
• Removed uninstallation when deactivating

2.1.0

• Removed superfluous notifications
• Disabled follow redirect on login
• Left full osticket directory for backward compatibility for versions upgrading prior to version 2

2.0.6

• Fixed packaging issue

2.0.5

• Fixed installation issue
• Checked that class ZipArchive is installed
• Fixed issue with preferences 'helpdesk url' not being accepted
• Fixed issue when trying to update or create a user

2.0.4

• Fixed activation issue
• Fixed minor code warnings

2.0.3

• Fixed packaging issue

2.0.2

• Fixed upgrade issue

2.0.1

• Fixed packaging issue

2.0.0

• Moved to tickets as a service concept

1.4.4

• Updated Dutch language file

1.4.3

• Fixed issue with selection of language

1.4.2

• Fixed issue where a HTTP error 500 is displayed after replying to a ticket from the backend

1.4.1

• Fixed issue with captcha not showing on ticket submission

1.4.0

• Now passing admin email in base 64 encoded form to avoid connectivity problems on some installations
• Added compatibility with WordPress 3.3
• Added support for running on multi site installations (beta)
• Updated look and feel of control panel

1.3.2

• Fixed issue with canned responses throwing a 404 error
• Fixed autolock issue

1.3.1

• Split plugin activation process in plugin activation and separate installation, idem for deactivate/uninstall
• Fixed attachment download issues in front end and in admin panel
• Added missing definition of constant BLOGUPLOADDIR

1.3.0

• Added support for other languages to back-end, formerly only the front-end was translated

1.2.8

• Added Dutch language translations (partial)
• Improved language parsing

1.2.7

• Updated installation instructions
• Updated FAQ
• Fixed issue with wrong form being displayed when logging out from the ticket front end system
• Check sessions save path is filled before displaying alert
• Updated http class to v1.10.02

1.2.6

• Assured compatibility with PHP versions below 5.3
• Fixed issue with osTicket staff / WP editors not having access to osTicket back end functionality

= 1.2.5 * Fixed display of PHP version warning, should be PHP 5.3 as minimum version * Fixed issue with footer being displayed on every page * Prefil user name and email when opening a ticket if the user is logged into WP * Fixed issue with previous logged in user's tickets still being shown after logout

1.2.4

• Moved footer to bottom of pages instead of site
• Added a check to verify that PHP sessions are properly configured
• Fixed issue with HTPP error 417 on non Apache servers
• Fixed issue with front end users being redirected to login page despite successful login

1.2.3

• Only load tickets header on tickets admin pages

1.2.2

• Limited load of plugin header files to plugin pages only in WP administration back end
• Fixed issue with plugin header files being loaded outside of the HEAD tag
• Fixed potential issue with loading of simple_html_dom library
• Updated Support Us page
• Removed tickets menu widget as administration is handled through the back end menu
• Replaced deprecated get_settings() function
• Upgraded http.class.php to version 0.10
• Update osticket admin users when WP admin user details change
• Fixed a few minor PHP syntax issues
• Fixed issue with login when activating the 'osTickets' type of integration

1.2.1

• Set default admin_email for database errors to WP admin email
• Generate hashing salt for new installations

1.2.0

• Upgraded osTicket to version 1.6 ST
• Revamped navigation menu, moved to WP sidebar
• Updated Support Us page
• Improved usability

1.1.3

• Fixed activation error "The plugin generated ... characters of unexpected output during activation."
• Updated Support Us page

1.1.2

• Renamed plugin to Support Tickets Center to avoid conflict with existing plugin

1.1.1

• Rebranding
• Compatibility with WordPress 3.2.1
• Improved handling of connection to osTickets avoiding the use of a cache directory
• Renamed plugin to Support Tickets

1.1.0

• Renamed plugin to ccTickets
• Minor fixes

1.0.6

• Highlight unanswered tickets in admin/user panel
• Changed default admin page to tickets page
• Fixed issue with canned responses not working

1.0.5

• Added possibility to specify what tickets page to display by changing the value of custom field "zing_tickets_page"
• Upgraded to work with WordPress 3.0.1

1.0.4

• Reviewed way plugin name is retrieved to ensure compatibility with WAMP installations
• Create default email based on WordPress admin email (only for new installs)
• Fixed issue with URL links in email not defaulting to correct URL
• Changed message related to check if file settings.php is writable
• Changed default admin page to tickets page instead of dashboard
• Added Spanish language version (in beta release, still some missing translations)

1.0.3

• Fixed issue when using URL containing IP address instead of host name
• Added compatibility with other ChoppedCode plugins

1.0.2

• Fixed issue with ostnav tag not being replaced properly
• Fixed issue with errors on str() function

1.0.1

• Moved osTicket administration panel to WordPress backend

1.0.0

• Auto login subscribers as guest users if they have logged a ticket previously
• Fixed issue with download of attachements in staff panel
• Replaced element #nav by #ostnav to avoid conflicts with certain themes
• Fixed issue with plugin showing empty pages if local install uses an IP instead of a host name

0.9.2

• Fixed issue with advanced search not showing on tickets staff page
• Fixed filter by date issue on system logs
• Removed bullets appearing on guest page with certain themes
• Added tmp extension to cache files
• Fixed issue with staff access to tickets
• Removed change password option in case of WP integration

0.9.1

• Added option to restrict access to ticketing system to WordPress subscribers
• Updated installation instructions
• Fixed issue with cookie management causing WordPress integration not to work in certain cases
• Fixed issue with login page breaking theme
• Added list of synchronised WordPress users on control panel
• Fixed issue with Autosuggest javascript
• Resolved issue getting a 'no posts found' page when adding a ticket through the admin panel
• Fixed issue with selection of multiple checkboxes not working
• Disabled autolock warning messages
• Fixed issue with various icons not appearing
• Fixed issue with forms using 'get' method being redirected to a 'no posts found' page
• Cleaned up style sheets

0.9.0

• Fixed issues with WordPress login integration
• Fixed issues occuring when integrating with certain themes

0.8

• Fixed issue with missing files
• Added support for PHP installs running in safe mode or open base dir set

0.7

• Reworked integration engine
• Added compatibility with permalinks
• Set comments status to closed for Tickets pages

0.6

• Fixed compatibility issue with other plugins
• Fixed issue when trying to activate sidebar widget after first install
• Clarified control panel settings

0.5

• Fixed issue with autocron not running
• Fixed issue when trying to add premade reply in knowledgebase
• Fixed some usability issues

0.4

• Removed obsolete files

0.3

• Set default integration to WordPress
• Added logout menu in sidebar menu
• Fixed issue when trying to edit configuration
• Fixed issues with email piping
• Removed copyright from bottom of content page

0.2

• Alpha release