WordPress.org

How do I get a free Dropbox account?

Browse to http://db.tt/szCyl7o and create a free account.

Nothing seems to happen when backing up, whats up?

Your server settings (.htaccess file) might be blocking wp-cron wich is required to start the backup process. Please refer to the following thread for information on to solve the issue - http://wordpress.org/support/topic/plugin-wordpress-backup-to-dropbox-nothing-seems-to-happen-when-backing-up

Why doesn't my backup execute at the exact time I set?

The backup is executed using WordPress' scheduling system that, unlike a cron job, kicks of tasks the next time your blog is accessed after the scheduled time.

Where is my database SQL dump located?

The database is backed up into a file named '[database name]-backup.sql'. It will be found within the local backup location you have set. Using the default settings the file will be found at the path 'WordPressBackups/wp-content/backups' within your Dropbox.

Can I perform a backup if my PHP installation has safe mode enabled?

Yes you can, however you need to modify the max execution time in your php.ini manually. Please read this blog post for more information.

How can I revert to a previous version of a backed up file?

Dropbox has this functionality built in and it is extremely easy to do. Please read this blog post for more information.

Why does my backup keep stalling and restarting?

Sometimes hosts implement measures to prevent long running tasks like a backup. To circumvent this I have implemented a backup monitor that restarts the backup if it is terminated before it is fully completed. So it is quite normal to see up to ten or more backup restarts.

Why cant I see the exclude files and directories widget in Internet Explorer 7?

That is because it only supports IE8 or higher or any of the awesome modern better alternatives like Google Chrome, Firefox, Opera, etc. In order to use the widget you have no choice but to update to IE8 or any of the aforementioned browsers.