added watsticketownership capability which can be granted individually under user profile by admins
added an option to restrict user list for ticket assignation
V1.0.30 (26/11/2009)
added an option to allow media upload on ticket creation and edition pages
added an option to allow media library browsing and selection on ticket creation and edition pages
V1.0.29 (18/11/2009)
modified all ajax calls to match WP guidelines (removed wp-config inclusion, used admin-ajax in the frontend)
modified statistics dashboard widget visibility option to apply only to global stats (all users can now view their own stats)
V1.0.28 (09/11/2009)
added an option for statistics dashboard widget visibility
V1.0.27 (04/11/2009)
added inline help to items in the options page
V1.0.26 (29/10/2009)
fixed a bug preventing single-ticket.php template from being overriden
translated comment-tickets.php items that were in french by default
V1.0.25 (27/10/2009)
added Czech characters support
added an option to allow tickets tagging during ticket creation and edition
added an option to allow custom fields association to tickets during ticket creation and edition
V1.0.24 (10/10/2009)
improved robustness to fix a conflict between WATS and others plugins using jQuery
modified recent comments dashboard widget so that non admin users can only view their own tickets comments (as per ticket visibility option)
added an option to block access to comments edition menuitem and comments edition page for users without moderate_comments capability (so that they can't view updates on others users tickets)
V1.0.23 (26/09/2009)
added frontend widget for ticket statistics (code provided by Tobias Kalleder from http://indivisualists.com/)
modified ticket listing filtering in the admin tickets table so that non admin users can only view their own tickets (as per ticket visibility option)