WordPress.org

Author: Olivier

This plugin adds to wordpress the functionnalities of a ticket system. This allows users to submit tickets to report problems or get support on whatever you want. You can customize the status, priority and type of the ticket.

Any registered user (with a minimum level access of contributor) can submit tickets. You can also setup a "guest" user that will be shared between visitors so that they don't have to register before submitting tickets.

Examples of use of WATS :

• technical support system
• customer relationship management system
• software release lifecycle management
• service request system
• helpdesk system

Translations :

• English (Minimum release : 1.0, Originator : Olivier from http://www.lautre-monde.fr)
• French (Minimum release : 1.0, Originator : Olivier from http://www.lautre-monde.fr)
• German (Minimum release : 1.0.23, Originator : Tobias Kalleder from http://indivisualists.com/)