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How do I add WassUp's chart to my admin dashboard?

Enable the dashboard chart in WassUp's settings. Go to Wassup >> Options >> [General Setup] tab and check "Display small chart in dashboard", then click [Save Settings] button.

My WordPress theme is not widget ready. Is it possible to add WassUp Widget to my site?

Yes. Simply insert the template tag, "wassup_sidebar()", into your theme's "sidebar.php" file.

How do I exclude a visitor from being recorded?

Add a username or IP to WassUp's recording exclusion settings. Go to Wassup >> Options >> [Statistics Recording] tab and enter the IP address or username to be excluded in the appropriate text area.

How do I stop (temporarily) WassUp from recording new visits on my site?

Disable recording in WassUp's settings. Go to Wassup >> Options >> [Statistics Recording] tab and uncheck "Enable/disable recording", then click [Save Settings] button.

My popular web site is hosted on a shared server that has database size limits. How do I make sure that WassUp's table size never goes over my allotted quota?

Change WassUp's settings to enable "auto delete" of old records and to set a warning notice to be emailed to you when WassUp's table growth exceeds a preset size limit. Go to Wassup >> Options >> [Manage Files & Database] tab to enable these settings.

Can Wassup record visits on a web site that is not WordPress?

No. Wassup is a WordPress-only plugin and requires at least WordPress 2.2 to work.

After installing WP Supercache (or other caching plugin), Wassup shows very few visits, why is that?

WassUp is incompatible with WP Supercache, WP Cache, Hyper Cache, or any page-based caching plugin. WassUp cannot generate accurate statistics with these plugins.

Is there any caching plugin that works with WassUp?

WP Widget Cache is the only caching plugin verified to work with WassUp. However, some WassUp users have reported success using DB Cache Reloaded and Quick Cache plugins with WassUp.

Why does WassUp stats sometimes show more page views than actual pages clicked by a user?

"Phantom" page views can occur when a user's browser does automatic feed retrieval, link pre-fetching, or a page refresh. WassUp tracks these because they are valid requests from that user's browser and are indistinguishable from user link clicks.

How do I uninstall WassUp?

To completely remove WassUp's settings and tables from WordPress, go to Wassup >> Options >> [Uninstall] tab, check the "Uninstall" box, click the "[Save Settings]" button, then deactivate WassUp in "Plugins".

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